Insuring The Frontier Markets

No 2 /2016 Insuring the frontier markets 01 Executive summary 02 Introduction: which are the frontier markets? 06 I nsurance in the frontier markets 24 Insurin the emerin and frontier markets

Executive summary Economic and insurance remium Emerin markets account for around 6 of the word’s ouation and 40 of rowth in emerin markets wi easiy o a ross domestic roduct ­€‚ƒ„… ut they are under†reresented in insurance 1 outerform advanced markets over the with a com ined share of 1 of o a remiums‡ ˆhe rise of emerin markets next 10 years‡ in the ast decades has rouht to the forefront are markets… in articuar ‰raŠi… ‹ussia… India… Œhina and Žouth ‘frica ­‰‹IŒŽ„‡ ˆhe ‰‹IŒŽ countries account for over haf of emerin market outut and 6’ of emerin market insurance remiums‡ ˆhese… and other more esta ished emerin markets… wi remain ma“or contri utors to o a insurance rowth‡2 Insurers have een showin rowin ”f ate… there has een increasin focus on some smaer and ess we†deveoed interest in the so†caed “frontier emerin markets known as the “frontier” emerin markets‡ —or the uroses markets”‡ of this sigma and from the insurance sector ersective… the frontier markets are tyicay those emerin countries with smaer†siŠed economies… ower income eves and insurance sectors in the eary staes of deveoment‡ ‘nother imortant characteristic is a favoura e insurance remium rowth outook… driven y stron fundamentas… imendin reuatory chanes and the infuence of some externa trends‡ ˜ost frontier markets are in Žu †Žaharan ‘frica ­ŽŽ‘„‡ ”thers are in the Œommonweath of Indeendent Žtates ­ŒIŽ„… Žoutheast ‘sia and the ˜idde East‡ €eneray seakin… annua rowth in rea €‚ƒ in these countries is forecast to e stron ­™ to 10„ in the near future… and tota insurance enetration rates are ow ­ess than 1‡™ currenty„‡ ˆhe frontier markets have favoura e ‘ key attraction of frontier markets is their catch†u otentia‡ ˆhis in turn rests economic fundamentas and are on different drivers incudin imrovin socio†oitica sta iity… which suorts exected to enefit from reiona trade economic rowth and insurance market deveoment‡ ˜any frontier markets aso and investment initiatives‡ have a undant natura and human ­youn ouation„ caita‡ ˆhese favoura e conditions wi oost economic rowth… which in turn wi fiter throuh to insurance sector rowth in the years to come‡ ‘so… reiona trade areements and investment forums are set to rovide additiona momentum for rowth in severa markets‡ ˆhe rowth outook for the insurance ˆhe reaisation of rowth otentia wi take years‡ Investment in frontier markets sector in these markets is romisin… rešuires a on†term ersective‡ Žome markets are sma and a reiona focus may ut on a on†term ersective‡ e more aroriate for insurers to uid u scae‡ —rontier markets wi ikey foow a sešuentia rowth attern favourin non†ife and commercia usiness over ife and ersona ines in the initia years of acceeration in insurance enetration‡ ˆhe excetion coud e ersona motor… if suorted y enforcement of comusory third†arty ia iity insurance‡ ›ater… as incomes rise… remiums for ife roducts… with their emhasis on savins… are ikey to row more raidy‡ In addition to income… aroriate Insurance remium rowth is non†inear reative to income rowth… foowin an reuations and new technooies ކcurve‡ ‘t ow incomes… remiums row aon with income… ut at midde incomes wi oost insurance remium rowth‡ remium rowth is more raid than income… efore sowin at hiher income eves‡ ˆhe same wi ay in the frontier markets ut other factors wi aso ay a roe‡ —or instance… the introduction of ena in reuations ike mandatory insurance and more sohisticated sovency systems shoud exedite sector rowth‡ ›ikewise… the a iity to everae atest technooies can acceerate insurance sector rowth… reducin the time from many years in the advanced markets to “ust a few years in the emerin countries‡ ‘s a resut… the deveoment ath of frontier markets wi not necessariy foow that of advanced or other esta ished emerin markets‡ 1 ‚ata are for 201™‡ 2 Œhina is exected to contri ute more than 60 of the exected increase in emerin market tota remiums in the next 10 years… ased on forecasts y Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ Swiss Re sigma No 2/2016 1

Introduction: which are the frontier markets? Emerin markets have consistenty ˆhe emerin markets have rown more raidy than advanced markets in ¡ of the ast 4™ years‡¡ outerformed the advanced markets ‘verae annua rea €‚ƒ rowth was ™‡0 etween 1’¢0 and 201™ 4 in terms of economic rowth‡ comared with 2‡6 in the advanced markets‡ In €‚ƒ terms… the emerin economies exanded eiht†fod in that eriod‡ ‰y 201™… they accounted for cose ™ to 40 of word €‚ƒ… u from around 1™ in 1’0‡ ˆhis rowth has fitered throuh into ˆhe stron rowth in emerin economies has fitered throuh to their insurance countries’ insurance sectors… and there sectors… with the atter coectivey rowin at around dou e the rate of the is ame scoe for further industry underyin economy in the ast 20 years‡ Insurance enetration… defined as deveoment‡ remiums as a ercentae of €‚ƒ… in the emerin markets rose to 2‡¢ in 201™ from 1‡¢ in 1’’™‡ £owever… this increase came from a ow ase and the emerin markets’ tota share of o a ife and non†ife remiums remains eow 20… ess than haf the markets’ share of o a €‚ƒ ­see —iure 1„‡ In other words… there is sinificant catch†u otentia for insurers in the emerin economies‡ Figure 1 40% Emerin markets’ share of o a €‚ƒ… 35% non†ife and ife remiums…  30% 19.2% 25% 20% 15% 10% 12.1% 12.4% 5% 0% GDP Non-life premiums Life premiums 1980 2000 2015 Žource: ”xford Economics… Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ 3 ˆhe desination of the economies in this sigma as “advanced” or “emerin” is eneray in keein Internationa ˜onetary —und ­I˜—„ conventions‡ ‘dvanced markets incude the ¥Ž… Œanada… ¦estern Euroe ­excudin ˆurkey„… Israe… ”ceania… §aan and the other advanced ‘sian economies‡ ¦ith the excetion of ŒŠech ‹eu ic… Estonia… Žovenia and Žovakia… a other markets are cassified as “emerin” in keein with the I˜—’s criteria for “emerin and deveoin” economies‡ 4 ¥ness otherwise stated… a rowth rates indicate chanes in rea terms that have een ad“usted for oca consumer rice infation‡ 5 ˆhe deveoment of the emerin markets is more dramatic when assessed in terms of urchasin ower arity ­ƒƒƒ„‡ —or exame… atest estimates y the I˜— shows that emerin markets were aready on ar with advanced†market €‚ƒ ased on ƒƒƒ terms in 200¢†200‡ ‰y 2020… they are exected to account for more than 60 of word €‚ƒ in ƒƒƒ terms… ut ony 4¡ if €‚ƒ is measured in ¥Ž doar terms‡ Žource: World Economic Outlook Database, I˜—… ”cto er 201™‡ 2 Swiss Re sigma No 2/2016

‹isin incomes mean more eoe Insurance rowth varies reative to income rowth… deendin on the eve of can afford insurance‡ economic deveoment‡ ‚emand for insurance remains imited at ow income eves‡ ‘s househods ein to e a e to meet asic needs… the a iity to afford insurance wi tyicay rise faster than income rowth‡ ‹isin incomes in the emerin markets… where the emirica income easticity of insurance demand6 is tyicay hiher than 1‡0 ­see —iure 2„… ena e more eoe to uy insurance‡ In non†ife… income easticity in the emerin markets overa has increased over the ast three decades ut in ife… it fe eow 1‡0 in 2006†201™‡ ˆhis was mainy due to reuatory ¢ chanes in Œhina and India that neativey affected ife remiums in 2011†1¡‡ In comarison… the income easticity of insurance demand in the advanced markets has remained at around 0‡’ in non†ife… and fe from 1‡¡ in 1’6†1’’™ to 0‡’ in 2006† 201™ in ife‡ ˆhe financia crisis may have adversey affected demand for insurance in the advanced markets… ut the decine in the income easticity aso refects the ower roensity to uy insurance at hiher income eves‡ Figure 2 2.5 €‚ƒ easticity of insurance remiums in emerin reions 2.0 1.5 1.0 0.5 0.0 Non-life Life Non-life Life Non-life Life Non-life Life Non-life Life Emerging Emerging Adanced markets Asia Latin America CEE markets 1986–1995 1996–2005 2006–2015 Note: ‚ata for Œentra and Eastern Euroe ­ŒEE„ for 1’6†1’’™ are not avaia e‡ Žource: ”xford Economics… Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ ˆhe ‰‹IŒŽ have een the most rominent In recent decades… different institutions have assined what have ecome of emerin market country rouins‡ reconised names for rouins of different emerin market countries‡ ˆhe most rominent of these has een the ‰‹IŒŽ countries‡ Œoectivey… the ‰‹IŒŽ accounted for around ™™ of emerin market €‚ƒ in 201™… and ™’ of non†ife and ¢¢ of ife insurance remiums‡ Exames of other country rouins are ˜INˆ… E‘€›E and ŒIªEˆŽ… aso coections of economies exected to sustain hih rowth in the comin years‡ 6 ˆhe income easticity of insurance demand measures chanes in insurance remiums as a resut of chanes in €‚ƒ… which is a used as a roxy for tota income‡ ‘n easticity of 1‡0 means insurance remiums increase roortionay with income‡ ‘n easticity of 2‡0 means that for every 1 increase in income… remiums row 2‡ Emirica evidence shows that easticity chanes with income eves‡ Žee: ‹udof EnŠ… “ˆhe ކŒurve ‹eation ‰etween ƒer†Œaita Income and Insurance ƒenetration”… The Geneva Papers on Risk and Insurance, ªo‡ 2™… no‡ ¡… §uy 2000‡ 7 New reuations on ancassurance in Œhina… and for unit†inked insurance distri ution in India‡ 8 ˜INˆ ¯ ˜exico… Indonesia… Nieria and ˆurkey° E‘€›E ¯ ‰anadesh… ‰raŠi… Œhina… India… Indonesia… Iraš… ˜exico… Nieria… ƒakistan… ƒhiiines… ‹ussia… Žaudi ‘ra ia… ˆhaiand and ˆurkey° and ŒIªEˆŽ ¯ Œoom ia… Indonesia… ªietnam… Eyt… ˆurkey and Žouth ‘frica‡ Swiss Re sigma No 2/2016 ¡

Introduction: which are the frontier markets? ”f ate… there has een rowin interest ˆhe non†‰‹IŒŽ emerin market countries are siŠea e… accountin for 1 of in the “frontier markets”‡ o a €‚ƒ ­2¢ in urchasin ower arity terms„ and 42 of word ouation‡ ˆheir economic rowth has consistenty exceeded that of the advanced markets‡ ”f ate… in insurance a su set of the non†‰‹IŒŽ countries has een ainin increasin attention: the “frontier markets”‡ ˆhe term was first used more than two decades ao to denote ešuity markets that were sma and ess accessi e… ut sti considered investa e‡ ˆhere is no areed definition of frontier markets‡ —or the uroses of this sigma… they are considered to e the ess†esta ished insurance markets in smaer emerin economies… with a romisin rowth outook‡ ˆhe markets tyicay feature the foowin characteristics: ‰roady defined… the frontier markets 1‡ ›ow insurance enetration‡ —rontier markets are usuay at an eary stae of have ess esta ished insurance sectors economic and insurance deveoment‡ Insurance enetration is ow and there is and sma economies‡ hih catch†u otentia‡ Žome markets may retain ma“or arriers to entry and ack advanced insurance reuations‡ 2‡ ›ow income‡ ‘nother usua characteristic of frontier markets are ow income eves‡ ˆhere are excetions… for exame hiher†income emerin markets where insurance is sti heaviy under†deveoed due to reuatory and other socia and cutura reasons‡ ‘nd there are aso ow†income†eve markets with aready more advanced insurance sectors iven a history of i era entry of forein insurers into the market‡ ¡‡ Žma economies‡ —rontier insurance markets are usuay in smaer†siŠed emerin economies‡ ˜ost are emerin markets have we†esta ished insurance sectors with oth domestic and forein ayers‡ 4‡ Žtron economic rowth otentia‡ ƒerhas the most imortant attri ute of frontier markets is their stron rowth otentia‡ ˆhe otentia oortunity in insurance is continent on ro“ected economic rowth‡ ‹euations… ease of forein insurer entry ˆhis sigma uses these criteria to define frontier markets and review the rosects of and financia market i eraisation are a seect set of countries‡ ”ther factors are aso evauated to achieve a etter sense of other factors that can affect the insurance market otentia‡ In articuar… reuatory frameworks and the accetance deveoment of insurance markets‡ of forein insurers to enter the market can reaty infuence the deveoment of a country’s insurance sector‡ ‘so… insurers in countries underoin financia sector reform and market i eraisation coud exerience stroner rowth than those oeratin in more restrictive environments‡ ˆa e 1 ists the frontier markets incuded ˆa e 1 incudes the key characteristics of the frontier markets reviewed in this in this sigma‡ sigma‡ ˜any other countries šuaify as frontier markets… ut sometimes ack sufficient data to assist in anaysis‡ ”thers are frontier markets… ut with ow otentia due to reuatory and ea issues‡ 4 Swiss Re sigma No 2/2016

Table 1 ±ey characteristics of the frontier insurance markets reviewed in this sigma… 201™ €‚ƒ… €‚ƒ er caita… €‚ƒ rowth ƒouation… Non†ife enetration… ›ife enetration… ˆota enetration… in Œountry ¥Ž‚ iion ¥Ž‚ ­2016†2020—„ miion in  of €‚ƒ in  of €‚ƒ  of €‚ƒ Sub-Saharan Africa ‘noa 126 ™0¡ ¡‡’ 2™‡0 0‡’ 0‡02 1‡00 Œote d’Ivoire ¡0 1¡0 6‡¢ 22‡¢ 0‡¢ 0‡¢™ 1‡62 Ethioia ™ ™¡ 6‡™ ’’‡4 0‡™¢ 0‡04 0‡62 €hana ¡’ 1412 6‡0 2¢‡4 0‡™¢ 0‡™1 1‡0¢ ±enya 64 1¡1 6‡2 46‡1 1‡’1 1‡0¢ 2‡’ ˜oŠam išue 22 ¢’4 6‡¢ 2‡0 1‡0™ 0‡1 1‡2¡ Nieria ™02 2¢™¡ ™‡0 12‡2 0‡21 0‡0 0‡2’ ommonwealth of Indeendent States ‘Šer ai“an ™1 ™22’ 2‡6 ’‡ 0‡™ 0‡14 0‡¢2 ±aŠakhstan 12 10 ¡2¢ 4‡™ 1¢‡6 0‡™2 0‡14 0‡66 €eoria 14 ¡466 4‡4 4‡0 0‡’¢ 0‡06 1‡0¡ atin America ‰oivia ¡¢ ¡46’ ¡‡™ 10‡¢ 0‡¢ 0‡¡¡ 1‡20 Œoom ia ¡™ ¢21 ¡‡6 4’‡™ 1‡0 0‡¢¡ 2‡™4 Ecuador 10™ 64 ¡‡1 16‡2 1‡41 0‡¡1 1‡¢2 ƒeru 204 6™¡0 4‡2 ¡1‡2 0‡’¢ 0‡’ 1‡6 Southeast Asia Œam odia 1 112¢ ¢‡™ 1™‡6 0‡¡™ 0‡00 0‡¡™ ›aos 12 1¢6¢ ¢‡6 6‡ 0‡44 0‡01 0‡4™ ˜yanmar ¢6 1406 6‡’ ™¡‡’ 0‡0¢ 0‡01 0‡0 ªietnam 1’¢ 2106 6‡6 ’¡‡4 0‡¢4 0‡2 1‡™6 South Asia ‰anadesh 1’1 11’ 6‡2 161‡0 0‡1’ 0‡™¡ 0‡¢2 ƒakistan 26™ 1400 ™‡™ 1‡’ 0‡2¢ 0‡™4 0‡2 Žri ›anka ¢ ¡62¡ 6‡™ 21‡6 0‡™ 0‡4 1‡06 Note: —iures refer to 201™ uness otherwise stated‡ Žome insurance enetration rates are estimates y Žwiss ‹e Economic ‹esearch Ÿ Œonsutin if definitive fiures are not avaia e‡ — ¯ forecasts‡ Žource: ”xford Economics… Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ ˆhis sigma aso ooks at seect frontier ˆhis sigma’s seection of frontier market is † y necessity † ar itrary to a certain markets in ‘frica… the Œommonweath deree: not a frontier markets can e incuded‡ In addition to the four main criterion… of Indeendent Žtates… ›atin ‘merica… economic reform measures or imminent accession to the ¦ord ˆrade ”ranisation Žoutheast ‘sia and Žouth ‘sia‡ ­¦ˆ”„ has aso infuenced seection‡ In Žu †Žaharan ‘frica… seven frontier markets are of articuar interest to insurance: ‘noa… Œote d’Ivoire… Ethioia… €hana… ±enya… ’ ˜oŠam išue and Nieria‡ ˜eanwhie… €eoria… ‘Šer ai“an and ±aŠakhstan have een chosen as same frontier markets from the Œommonweath of Indeendent Žtates‡ ˆhe atter two disay favoura e socio†economic fundamentas to suort insurance rowth in the medium to oner term‡ ›atin ‘merican economies are eneray too are to e a tyica frontier market… with hiher incomes and with more esta ished financia sectors‡ £owever… there are some ­e… ‰oivia… Œoom ia… Ecuador and ƒeru„ that stradde “esta ished emerin” and “frontier market” status… and are therefore incuded in this reort‡ —rom Žoutheast ‘sia… the chosen markets are Œam odia… ›aos… ˜yanmar and ªietnam… and from Žouth ‘sia they are ‰anadesh… ƒakistan and Žri ›anka‡ 9 ˆhe seection of the seven ŽŽ‘ markets is ased on the rankin and assessment of market insurance oortunities y Žwiss ‹e‡ £ence… Nieria and ‘noa are not on the ˆo ¡0 ist… rankin ¡¢ and 4¡… resectivey‡ £owever… they do have cose fit with the rofie of frontier markets and so are aso covered in this sigma‡ Swiss Re sigma No 2/2016 ™

Insurance in the frontier markets Žu †Žaharan ‘frica ŽŽ‘ is a diverse reion of 4 states ŽŽ‘ is a diverse reion consistin of 4 indeendent states‡ ‘ markets… with the which… with the excetion of Žouth excetion of Žouth ‘frica… can e considered frontier markets‡ Žouth ‘frica has ‘frica… are a frontier markets‡ one of the most advanced ife markets in the word‡ It is at the forefront of industry innovation… and has the third hihest enetration rate o ay‡ ˆhis chater ooks at the ŽŽ‘ frontier markets ony… with a focus on the insurance sectors in ‘noa… Œôte d’Ivoire… Ethioia… €hana… ±enya… ˜oŠam išue and Nieria‡ Figure  Ževen frontier markets in ŽŽ‘ Ethiopia Cote d’Ivoire Kenya Ghana Nigeria Angola Mozambique Žource: Žwiss ‹e‡ conomic deeloment Economic rowth in the ŽŽ‘ frontier ‹ea €‚ƒ in the ŽŽ‘ frontier markets rew y an annua averae of 6‡4 etween markets has remained stron… at 6‡4 2000 and 2014… ony sihty sower than eer markets in ‘sia‡ ˆhe ŽŽ‘ countries er annum since 2000‡ differ widey in terms of economic structure… socio†oitica and cutura ackround… and aso insurance market ractices‡ Nieria is y far the arest economy with €‚ƒ of a out ¥Ž‚ ™20 iion in 2014 ­42 of the ŽŽ‘ frontier market tota„… foowed y ‘noa ­¥Ž‚ 1¡0 iion„‡ ˆhe other economies are sinificanty smaer‡ ‘ key rowth driver over the ast decade has een hih commodity and aricutura rices… athouh these have een much weaker recenty‡ ”ther sectors such as financia services… teecoms… rea estate and ersona services… have aso seen stron rowth‡ ”i imorters and countries with more Economic rowth in the markets has sowed more recenty… with Nieria and ‘noa diverse exorts and infrastructure articuary hard hit y oi rice weakness since eary 201™‡ In oth nations… the investment ans wi continue to see ma“ority of exorts and overnment revenues are deendent on oi and as saes… soid economic rowth‡ and oth countries need to diversify their economies and uid infrastructure to suort usiness activity in other areas‡ €hana is aso a net exorter of oi… aonside od and cocoa‡ It had to seek I˜— assistance after the overnment deficit siraed 10 out of contro in 2014‡ —or the other markets covered in this chater – ±enya… Ethioia… Œôte d’Ivoire and ˜oŠam išue – ow oi rices are a ositive factor as they reduce the imort i and the cost of fue su sidies‡ ±enya in articuar is exected to see sustained soid rowth iven are investments to urade its infrastructure ­e… the construction of Žtandard €aue ‹aiway transort system„‡ 10 In ‘ri 201™… the I˜— offered ¥Ž‚ ’1 miion to €hana to suort medium†term economic reform initiatives… in a three†year arranement under the Extended Œredit —aciity‡ 6 Swiss Re sigma No 2/2016

ˆhere is sti widesread overty in the ‚esite the overa soid rowth since the turn of the century… €‚ƒ er caita in ŽŽ‘ frontier markets … ŽŽ‘ remains ow‡ Income and weath distri ution is hihy uneven… and overty is widesread‡ In 2012… an estimated ¡’0 miion eoe… or 4¡ of the tota ouation… ived on ess than ¥Ž‚ 1‡’0 er day… the ower of two overty ines 11 adoted y the ¦ord ‰ank‡ ˆhis is an imrovement from 1’’0… when ™6‡ of the ouation ived in extreme overty‡ Imroved overnance has een a factor 12 in overty reduction… ut the deree of roress varies widey etween countries‡ … and rowth is set to sow to around ™ ‘thouh more moderate than in recent years… overa economic rowth in ŽŽ‘ is annuay in the next five years‡ forecast to maintain a heathy ace of around ™ er annum etween 2016 and 2020‡ ŽŽ‘ wi remain one of the fastest rowin reions in the word… aonside emerin ‘sia‡ ‘ricuture… financia services… teecoms and infrastructure investments are ikey to e the main rowth drivers… whie the onoin ow oi rice has damened am itions of deveoin newy discovered oi and as fieds‡ Insurance market outlook Insurance enetration in ŽŽ‘ markets is Žince 2000… rea remium rowth in the ŽŽ‘ frontier markets has een ower than eneray ow and varies widey across rea €‚ƒ rowth… damened y years of oitica insta iity and civi wars… which the reion‡ affected the insurance sector much more than economic rowth‡ Insurance 1¡ enetration varies widey amon the markets‡ ˆhe deree of under†enetration is more ronounced in ife than in non†ife insurance‡ ˆhe ŽŽ‘ markets are mosty in the eary staes of deveoment… meanin insurance for commercia risks ­construction… enineerin… minin or oi and as… rou ife usiness„ dominate‡ ˜otor insurance is ainin in imortance… however… due to increasin enforcement of comusory motor third†arty ia iity ­˜ˆƒ›„ cover in many markets‡ Figure 12 000 in USD illion 60% ƒremium voumes ­›£Ž„ and rea rowth rate ­‹£Ž„ in ŽŽ‘ frontier markets… 10 000 45% 1’’–2014 000 8 30% 6 000 15% 4 000 0% 2 000 –15% 0 –30% 98 999 000 01 02 03 04 05 06 07 08 09 10 11 12 13 14 19 1 2 20 20 20 20 20 20 20 20 20 20 20 20 20 20 Life Life real growth Non-life Non-life real growth Žource: Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ 11 World Development Indicators, ˆhe ¦ord ‰ank… htt://data ank‡word ank‡or/data/reorts‡ asx?source¯word†deveoment†indicators‡ htt://overtydata‡word ank‡or/overty/reion/ŽŽ‘ 12 Ibrahim Index o rican Governance, ˜o I rahim —oundation… 201™‡ htt://static‡moi rahimfoundation‡ or/u/201™/11/0¡1¢42™2/201™†Executive†Žummary‡df 13 Insurance in ubaharan rica gearing up or strong groth, Žwiss ‹e… 2012‡ Swiss Re sigma No 2/2016 ¢

Insurance in the frontier markets ±enya is the most advanced amon ”f the frontier markets… ±enya has the most sohisticated insurance sector and the ŽŽ‘ frontier markets… ut there reuatory framework… and aso the hihest eve of insurance enetration‡ In the are initiatives to increase insurance other countries… awareness of the imortance of insurance for economic and socia enetration esewhere in the reion‡ roress is rowin… and overnments and reuators are increasin their efforts to foster rowth of an effective insurance industry‡ ”ne area of activity is eimination of maractices… such as non†ayment of eitimate caims… eiminatin fake insurance oicies/comanies… and the enforcement of a “cash and carry” rincie ­an insurer may ony issue a oicy after he has received the remium ayment„‡ In the western 14 reion of ŽŽ‘… the Inter†‘frican Œonference on Insurance ˜arkets ­ŒI˜‘„ … a suranationa oranisation… has een drivin this trend‡ ‘t the same time… imroved reuation and suervision shoud eventuay ead to industry consoidation and stroner caitaisation… which in turn wi aso increase consumer trust in insurers‡ Table 2 ±ey economic and insurance indicators of ŽŽ‘ countries… 201™ €‚ƒ… €‚ƒ er caita… €‚ƒ rowth ƒouation… Non†ife enetration… ›ife enetration… ˆota enetration… ¥Ž‚ iion ¥Ž‚ ­2016–2020—„ miion in  of €‚ƒ in  of €‚ƒ in  of €‚ƒ ‘noa 126 ™0¡ ¡‡’ 2™‡0 0‡’ 0‡02 1‡00 Œote d’Ivoire ¡0 1¡0 6‡¢ 22‡¢ 0‡¢ 0‡¢™ 1‡62 Ethioia ™ ™¡ 6‡™ ’’‡4 0‡™¢ 0‡04 0‡62 €hana ¡’ 1412 6‡0 2¢‡4 0‡™¢ 0‡™1 1‡0¢ ±enya 64 1¡1 6‡2 46‡1 1‡’1 1‡0¢ 2‡’ ˜oŠam išue 22 ¢’4 6‡¢ 2‡0 1‡0™ 0‡1 1‡2¡ Nieria ™02 2¢™¡ ™‡0 12‡2 0‡21 0‡0 0‡2’ Žource: ”xford Economics… Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ €o a and reiona insurance comanies ˆhere has een more ˜Ÿ‘ activity in the ŽŽ‘ frontier markets of ate… with Nieria have increased their ace of acšuisitions and ±enya deemed articuary attractive‡ ˜any markets remain hihy framented… in ŽŽ‘‡ rovidin ame scoe for further consoidation‡ ˆhe reion is increasiny attractin uyers from ¦estern Euroe… and aso from northern ‘frica and Žouth ‘frica‡ ˆhe insurance exertise o a and reiona ayers rin into the markets wi he cose some of the human caita ski as sti revaent in certain markets‡ Œommercia risks are the main ine in ‚ue to the imortance of are commercia risks ­oi and as… enineerin… minin… many ŽŽ‘ markets… with risks often infrastructure construction„ coued with the sma caita ase and ack of rokered and underwritten in the underwritin skis of oca comanies in these sements… much of ŽŽ‘ frontier internationa markets‡ market insurance usiness is rokered and underwritten in the internationa markets‡ €o a reinsurers ay an imortant roe in rovidin know†how‡ ‘ainst this ackdro… many reiona reuators are ookin to uid oca caacity y deveoin rues to utiise avaia e oca re/insurance resources… oo certain risks and enforce comusory cessions to nationa reinsurance comanies‡ 14 ˜em ers: ‰enin… ‰urkina —aso… Œameroon… Œentra ‘frican ‹eu ic… Œomoros… Œono… Œôte d’Ivoire… €a on… Ešuatoria €uinea… €uinea ‰issau ­since 2002… first non†francohone mem er„… ˜ai… Nier… Ženea… Œhad and ˆoo‡ ŒI˜‘ has reuatory and suervisory authority in the mem er states to reare for a common insurance market‡  Swiss Re sigma No 2/2016

­rowth outlook Economic rowth and a few key trends Žustained stron economic deveoment wi remain a key rowth driver for wi oost insurance enetration‡ insurance in ŽŽ‘ countries‡ Žome other emerin trends wi aso he raise enetration… incudin mo ie† ased and micro†insurance… innovative aricutura oicies and are infrastructure ro“ects‡ €obile-based and micro-insurance ˆhere has een fast rowth in micro† ‘ midde cass to suort the exansion of traditiona retai insurance is emerin insurance in ŽŽ‘ over the ast decade‡ ony very sowy in the ŽŽ‘ frontier markets‡ ˜ost eoe have very ow incomes and sma sums insured are very common in ersona ines of usiness‡ ‘s a consešuence… micro†insurance… ie… sime and fexi e insurance roducts with sma remiums… has een rowin very strony in ŽŽ‘ and is exected to continue to do so‡ Œommunity† ased ­mutua„ micro†insurance schemes are sti the most common form found on the continent‡ Increasiny… however… rofit†oriented comanies are aso rovidin micro†insurance roducts‡ ˆoday credit ife roducts are the most common… ut the rowth otentia for other roducts… articuary heath… is very are‡ ‘nd use of mo ie technooy wi e ¦ith very sma remiums… cost†efficient rovision of insurance via mo ie hones a key rowth area for insurers in ŽŽ‘‡ and other technooies ­€ƒŽ… sateite imain ena in index† ased roducts„ is key‡ ˆoday consumers can aready o tain šuotes… urchase insurance roducts ­and e issued oicies y insurers„… ay remiums and su mit caims usin asic mo ie hones‡ ˆhese mo ie† ased offers are often driven y non†insurance ayers ike mo ie hone oerators and technooy comanies‡ ˆwo of the arest technooy service roviders for mo ie micro insurance have reached 1™ aroximatey 2 miion customers com ined‡ ŽŽ‘ has taken the ead in insurance distri ution via asic mo ie hones… and survey evidence indicates that mo ie insurance is reachin many reviousy uninsured and ow†income consumers‡ ‘ survey undertaken across five countries in ‘frica and Žouth ‘sia in eary 2014 reveaed that ’¢ of the mo ie micro insurance consumers samed were ivin eow ¥Ž‚ 10 er erson er day‡ ”f those… ¢¢ never had any form of rivate 16 insurance reviousy… and 42 had no ank savins account‡ ¦ith the are ow† income ouation in ŽŽ‘… micro†insurance and articuary mo ie† ased insurance roducts… wi ecome a key focus to increasin the reach of insurance in the reion‡ Agriculture ‘ricuture insurance is aso rowin ‘ are share of the ouation in ŽŽ‘ works in aricuture… mosty in sma or famiy raidy … farms‡ ¥radin aricutura roduction is a centra o “ective of many nationa economic oicy rorams… and this wi ikey fiter throuh into stroner demand for aricutura insurance in the future‡ ‘ricutura insurance is a key financia safeuard for farmers… rotectin them aainst a oss of ivestock or harvest due to… for exame… drouht or foodin‡ ˆhese disasters can ruin a famiy which has ony a sma amount or no savins‡ ˆhus… u ic†rivate artnershis rovidin aricutura insurance are ecomin more ouar in ŽŽ‘‡ ˜any of the roducts use mo ie technooy to hande oicy administration and ay outs… and arametric triers to minimise the cost of caims assessment‡ … incudin an index† ased ivestock ˆhere are many aricutura insurance schemes in the frontier markets‡ ‘ recent insurance scheme in ±enya‡ exame of innovation is the ±enyan ›ivestock Insurance ƒroram ­±›Iƒ„… which has een test†ioted since autumn 201™… and which the overnment ans to ro out across ±enya’s 14 counties‡ ±›Iƒ works as an index† ased ivestock insurance scheme… usin the NormaiŠed ‚ifference ªeetation Index ­N‚ªI„… which measures ant “reenness” or hotosynthetic activity‡ ˆhe N‚ªI is derived from sateite hotos of and‡ ˆhe coour of the round is an indication of how dry the area is – yeow is very dry and reen is not dry‡ ”nce a certain dryness threshod is reached… the farmers insured under the scheme automaticay receive a um sum ayment which they can use to uy feed for their ivestock‡ It is not to comensate for oss of ivestock… ut to rotect the ivestock from the effects of the drouht in the first ace‡ 15 obile insurance distribution in emerging markets rican innovations spreading globall­, Žwiss ‹e… 201™‡ 16 Global insurance revie €‚ƒ„ and outlook €‚ƒ…†ƒ‡, Žwiss ‹e… Novem er 201™‡ Swiss Re sigma No 2/2016 ’

Insurance in the frontier markets ±›Iƒ is 100 financed y the ±enyan overnment and is avaia e for free to astoraists ­nomad farmers„ reistered under the £uner Žafety Net ƒroram‡ 1¢ ˆhe roram covers five troica ivestock units er househod‡ ›oca insurance comanies are sein to†u covers for additiona ivestock‡ ngineering insurance for large infrastructure ro‚ectsƒ e„tractie industries Investments in infrastructure and the ŽŽ‘ frontier markets ack ood u ic infrastructure… and overnments are tryin to extractive industries in ŽŽ‘ wi aso remedy the situation with suort from deveoment rorammes or rivate/semi† oen u insurance oortunities‡ rivate financin‡ Investment in infrastructure wi enefit enineerin and roerty† reated ines of insurance usiness‡ ”ther areas of rowth are extractive industries… incudin exoration of new†found oi and as fieds‡ ‚ue to ow oi rices… most of these ro“ects are currenty on hod as they woud e uneconomica‡ ‰ut if oi rices re ound… many of the oi Ÿ as ro“ects wi e ack on ine‡ In the meantime… oca insurers are vyin for a reater invovement in oi and as‡ ˆhis is ein suorted y reuators who are introducin or enforcin oca content rues for this ine of usiness more viorousy‡ 17 ‘ troica ivestock unit is a reference unit for areatin ivestock deendin on tye… ae and siŠe… with – for exame – a fuy†rown came as 1‡0 unit and catte at 0‡¢ unit‡ 10 Swiss Re sigma No 2/2016

‘Šer ai“an… €eoria and ±aŠakhstan ‘Šer ai“an… €eoria and ±aŠakhstan have ‘Šer ai“an… €eoria and ±aŠakhstan are incuded in this anaysis as exame 1 otentia for a ove†averae economic frontier markets from the ŒIއ Economic deveoment in these countries… athouh and insurance sector rowth‡ acceeratin in recent years… sti as rowth in other ost†Žoviet countries… and their insurance markets aso remain underdeveoed‡ €iven their ouation siŠe… need for infrastructure deveoment… and strateic ocations etween Euroe and ‘sia… these countries have the otentia for a ove†averae economic and insurance remium rowth in the comin decades‡ Figure … ‘Šer ai“an… €eoria and ±aŠakhstan Geor gi a Kazakhstan Azerbaijan Žource: Žwiss ‹e‡ conomic deeloment £owever… rowth rosects have ˆhe three ŒIŽ markets vary in economic siŠe… and rowth attern and drivers‡ weakened in the current ow oi rice ‘Šer ai“an’s rea €‚ƒ rew at an averae annua rate of 11 etween 2000 and environment… iven the countries’ heavy 2014… the iest increase of a ŒIŽ and ŒEE countries… and even outacin Œhina‡ reiance on oi and as‡ ±aŠakhstan rew y ¢‡¢ on averae durin this time and €eoria y ™‡‡ ˆhe rowth was driven rimariy y demand for natura resources from deveoed and deveoin countries‡ In the case of ±aŠakhstan… Œhina has ecome its arest exort market‡ In contrast… ‘Šer ai“an’s arest exort market is Itay… to which it 1’ exorts crude etroeum‡ ¦ith their rich natura resources ase… from natura as and oi to utonium… the ŒIŽ frontier markets enefitted from the uturn in o a commodity rices that started in the eary 2000s‡ £owever… they have strued to diversify their economies away from oi deendency and… iven the current ow rice of oi… their rowth rosects have weakened‡ ˆhe current economic chaenes have In resonse to the decinin oi rices… ¥Ž doar strenth and dwindin forein sarked currency devauation … exchane reserves… ±aŠakhstan and ‘Šer ai“an have a andoned their doar currency es‡ ˆhis has resuted in su stantia currency dereciations… with the ±aŠakhstani tene osin a out ™0 of its vaue since ‘uust 201™… and the ‘Šer ai“ani manat dereciatin y a out a third since ‚ecem er 201™‡20 ˆhis has heed rotect forein currency reserves ut has aso ed to a drastic increase in infation and financin chaenes‡21 £owever… the short†term ain shoud ena e medium† to on†term imrovements in cometitiveness‡ €eoria has fared etter in the ow commodity rice environment ecause of its more diversified exort ortfoio that incudes auto comonents for ¦estern Euroe‡ Žti… it is feein the effects of sowdown in its arest tradin artner… ‘Šer ai“an‡ 18 €eoria was a mem er of the ŒIŽ unti 200’… when it withdrew‡ It remains affiiated to the ŒIŽ throuh continued articiation in areements such as free trade and visa†free trave‡ 19 ‚ata taken from ¥nited Nations Žtatistica ‚ivision ­Œ”˜ˆ‹‘‚E„… htt://comtrade‡un‡or/d / 20 ‚ata taken from ‰oom er‡ 21 “‘Šer ai“an outines ans to raise ·2 n without externa aid”… ˆinancial Times, 2 §anuary 2016‡ Swiss Re sigma No 2/2016 11

Insurance in the frontier markets …… ut the near†term outook wi remain ˆhe near†term outook for the three frontier markets wi continue to deend on oi deendent on oi rice deveoments‡ rice deveoments‡ ˆhe current chaenes resent an oortunity for structura reforms to diversify their economies… ut near†term rowth wi remain constrained‡ —or instance… ±aŠakhstan is forecast to row y ony 2 in 2016 efore ickin u momentum to a oner†term rowth rate of a out 4‡™†™‡ ˆhis comares with ‘Šer ai“an… which is forecast to contract this year and ony acceerate towards its otentia rowth rates of a out 4‡™ y 201’‡ €eoria is currenty rowin sihty faster… a out 2‡¢ in 2016… with a simiar rowth otentia of 4‡™ in the on†run‡ Table  ±ey economic and insurance indicators for ŒIŽ countries… 201™ €‚ƒ… €‚ƒ er caita… €‚ƒ rowth ƒouation… Non†ife enetration… ›ife enetration… ˆota enetration… ¥Ž‚ iion ¥Ž‚ ­2016–2020—„ miion in  of €‚ƒ in  of €‚ƒ in  of €‚ƒ ‘Šer ai“an ™1 ™22’ 2‡6 ’‡ 0‡™ 0‡14 0‡¢2 ±aŠakhstan 12 10 ¡2¢ 4‡™ 1¢‡’ 0‡™2 0‡14 0‡66 €eoria 14 ¡466 4‡4 4‡0 0‡’¢ 0‡06 1‡0¡ Žource: ”xford Economics… Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ ‚esite recent rice weakness… demand ˆhe oner†term outook for these markets remains favoura e‡ ˆhey are rich for enery and commodities… articuary in commodities and the enery†rich Eurasian countries eneray are receivin from Œhina… wi remain an imortant increasin attention from Œhina… a trend that wi ikey e further suemented rowth driver for insurance‡ y the ”ne ‰et… ”ne ‹oad ­”‰”‹„ initiative in the comin years‡ ±aŠakhstan in articuar is we ositioned to take advantae of Œhina’s “New Žik ‹oad” initiative… which inks Œhina with ¦estern Euroe y rai and is aready ein used y freiht trains from Œhina to €ermany… and vice versa‡ ‘ three countries are sinatories of the ‘sian Infrastructure Investment ‰ank which was esta ished to assist in the financin of ”‰”‹†reated infrastructure‡ Insurance market outlook ˆhe under†deveoed markets in Insurance remains in its infancy in the ŒIއ ˆhe three frontier markets in this study ‘Šer ai“an… €eoria and ±aŠakhstan are aready the most advanced of the ŒIŽ countries ­excudin ‹ussia… ‰earus and reresent an insurance oortunity‡ ¥kraine„‡ €eoria has a reativey hih enetration rate in non†ife insurance… at 1‡0… whie ±aŠakhstan and ‘Šer ai“an are at a out 0‡™ to 0‡6‡ Œomared to this… ‹ussia’s non†ife insurance enetration is 1‡™ of €‚ƒ and the ŒEE E¥ mem er averae is 2‡¡‡22 ˆo a certain extent… this refects the revaiin mindset of reyin on state or famiy suort in the time of need‡ ˜any eoe in the ŒIŽ countries view insurance as a uxury‡ —urther… for those rivate insurers that do exist… the main cometition comes from dominant state†affiiated firms such as ƒ‘Ž£‘ in ‘Šer ai“an… and market concentration is hih‡ ˆhe foowin are some common characteristics of insurance markets in the ŒIŽ frontier countries: ̤ ‚ue to sma market siŠe… insurance sector deveoment has een hihy voatie… ut is sti cosey reated to economic and income rowth‡ ̤ Non†ife usiness is dominant‡ ”ver 0 of remiums in ±aŠakhstan and ‘Šer ai“an are written in non†ife insurance… and over ’0 in €eoria‡ ̤ ˆhe non†ife usiness is mosty driven y the introduction of comusory covers or state initiatives ­e… medica insurance in €eoria„‡ ̤ ˆhe eacy of the Žoviet ¥nion remains stron‡ ‘ revaiin ack of risk awareness and stron reiance on u ic socia services rovisions has crowded out rivate initiatives‡ 22 ŒEE E¥ mem er averae refers to ƒoand… £unary… Žovenia… Žovakia and the ŒŠech ‹eu ic‡ 12 Swiss Re sigma No 2/2016

Insurance remium rowth has imroved In ±aŠakhstan… insurance remiums rew in 201™ desite a shar economic recenty in ±aŠakhstan… sowdown‡ ”fficia data show remiums rose y more than 10 as rowth in ia iity insurance and roerty insurance remiums continued at dou e†diit rates‡ £owever… some ines exerienced a decine… such as aricutura and aso motor hu insurance‡ ›ife remiums rowth re ounded to 1¢ in 201™… after a 1¢ coase in 2014‡ Even so… ife insurance remains a very sma niche sement‡ ˜edica insurance decined y a out ™‡ … and aso in ‘Šer ai“an‡ In ‘Šer ai“an… ife and non†ife insurance remiums have continued to row in the ast few years‡ Žtron rowth in ife and medica insurance offset a sma decine in non†ife remiums in 2014… the atter due to weaker demand for roerty and motor cover‡ In 201™… tota ife and non†ife insurance remiums were u y a out ¡‡ Non†ife rowth was weak… at “ust over 1… as remiums in motor… the arest ine of usiness… fe ¡‡ £owever… there was a†more†than 20 increase in ia iity remiums‡ ˆhe insurance sector is rowin sower than efore the financia crisis… and current economic difficuties have ed the overnment to downrade its 2020 remium taret from ‘¹N 1 iion to ‘¹N ¢00 miion‡ Nevertheess… this imies an annua averae rowth rate of 10 over the next five years… comared with ¢‡™ annua nomina €‚ƒ rowth‡ In €eoria… remium rowth has een ˆota remium rowth in €eoria has een voatie in recent years mainy due to voatie‡ fuctuations in medica insurance… which rew raidy after the overnment moved to rivatise the heathcare system in 200¢‡ €ross written remiums in medica insurance increased 1†fod etween 2006 and 201¡‡ £owever… thereafter a overnment decision to reverse i eraisation… removin rivate insurance comanies from the rovision of u ic heathcare and renationaiŠin the administration of heathcare… resuted in a 61 contraction of medica insurance remiums in 2014‡ ”vera… non†ife insurance remiums in €eoria rew y over 10 er annum in the five years to 2014‡ ›ife insurance remains at an eary stae of deveoment… accountin for “ust ™ of tota remiums‡ ­rowth outlook Œomusory insurance rešuirements wi ˆhere are some common rowth drivers for the insurance sectors in the three oost insurance remiums in the three ŒIŽ markets‡ ”ne is the introduction of new cateories of comusory insurance‡ frontier markets … In ‘Šer ai“an… additiona comusory rešuirements… most nota y for medica and unemoyment insurance… wi ikey enerate remium rowth‡ ‘ comusory medica insurance system is exected to e introduced on a tria asis as eary as 201¢ since the overnment aims to shift the fundin of heathcare more towards rivate means‡ In ±aŠakhstan… meanwhie… there has een stron rowth in commercia ines‡ ˆhis… underinned y various comusory ines such as ˜ˆƒ›… rofessiona indemnity and workers’ comensation… is exected to continue‡ … articuary in €eoria… where ˜ˆƒ› ˜eanwhie… in contrast to the other ŒIŽ countries… ˜ˆƒ› insurance is not comusory cover is not yet mandatory‡ in €eoria and to date… the motor sement has remained reativey sma there‡ €eoria needs to make ˜ˆƒ› cover comusory: not ony is it a rešuirement of the E¥ association areement… it aso reresents a very visi e rotection a‡ ‘ aw to make ˜ˆƒ› insurance comusory is anticiated in 2016 and… once enacted… there wi ikey e a sinificant oost to tota insurance remiums‡ Swiss Re sigma No 2/2016 1¡

Insurance in the frontier markets ±aŠakhstan has a ro ust reuatory ‚eveoments in the reuatory environments of the three countries can aso imact framework and in ‘Šer ai“an… a insurance sector rowth‡ In ±aŠakhstan… insurance has enefited from a stron and new unified system for damae riorous reuatory framework… ookin to e more or ess comiant with E¥ norms‡ assessment in motor insurance ˆhe use of E¥ usiness ine cassifications has ena ed ood data coection and shoud uid consumer trust‡ monitorin of erformance‡ ˜eanwhie insurance aws have een made more consumer friendy‡ —or exame… tariffs and ia iity imits have controed remiums… which has further heed uid trust amon the ouation… as refected in the stron utake of vountary insurance‡ In ‘Šer ai“an… a new… unified system of damae assessment for motor insurance shoud he imrove caims handin… transarency and consumer confidence… athouh initia reorts suest decreasin caims and some customer dissatisfaction with the new system‡ —urthermore… the overnment has assed eisation to make settements of comusory car insurance caims more efficient and fraud resistant… and aso to increase the use of diitaisation‡ ˜eanwhie… ‘Šer ai“an “oined the auto insurance €reen card system in 2016‡2¡ —rom 1 ‘ri… ‘Šer ai“ani motorists have een a e to uy €reen card coverae in the E¥ mem er states… ŽwitŠerand and other countries‡ ‹ecent chanes to heathcare oicy In the case of €eoria… the unexected chanes to the nationa heathcare oicy in €eoria rovide an exame of resuted in a sum in medica remiums in 2014‡ ˆhis hihihts the need for how reuations can hinder insurance eisative odies to treat insurers fairy and incentiviŠe them to rovide attractive sector rowth‡ insurance soutions‡ ˆo romote investment and the transfer of forein caita and knowede… countries need to rovide a sta e… suortive reuatory environment‡ ˆhe introduction of takafu insurance ±aŠakhstan is investiatin the introduction of sharia†comiant ˆakafu insurance in ±aŠakhstan shoud aso increase to extend enetration amonst its redominanty ˜usim ouation‡ ”ther than enetration‡ mandatory covers… the utake of insurance amon the ˜usim ouation has remained ow‡ ˆakafu coud he overcome reiious† eief ased hesitations to uyin insurance‡ In ‘Šer ai“an… meanwhie… the overnment and insurers have made efforts to educate the ouation a out the enefits of insurance‡ ˆhe overnment is foowin the ead of ±aŠakhstan here in attemtin to make insurance aws more consumer friendy‡ ±aŠakhstan’s accession to the ¦ˆ” ‘nother common factor in the three markets is a romisin economic rowth wi usher in new cometition drivers‡ outook‡ Insurance enetration in the markets is ow and economic rowth shoud ead to more demand for insurance‡ Œomarin rea €‚ƒ rowth with non†ife remium rowth… the 2000†2014 averae remium rowth was dou e° comared to re†crisis rowth rates… as much as four times hiher‡ ˆhe three markets have moved sowy into the ower section of midde†income countries in the ކcurve anaysis… indicatin that ains in insurance remiums shoud continue to outace income rowth‡ Imortant structura economic reforms are key to makin this haen‡ ˆrade†enhancin initiatives can aso sustain remium rowth momentum‡ —or exame… ¦ˆ” mem ershi shoud ­eventuay„ he ±aŠakhstan further oen its rea economy and financia sector‡ ˆhe atter… incudin insurance… wi remain essentiay cosed for forein articiation for a transition eriod of five years‡ ‰ut that is a reativey short eriod and in the interim… oca insurers wi seek to imrove their underwritin caa iities and roduct offerin so as to e ready to face forein cometition y 2020‡ ‘ ossi e outcome of forein entrants is that they coud reduce market concentration: currenty the to five insurers in ±aŠakhstan coect around ™0 of a remiums‡ 23 “ˆhe €reen Œard Žystem is a rotection mechanism for victims of cross† order road traffic accidents‡ It consists of 4 mem er countries reresented y 4¢ Nationa Insurers’ ‰ureaux‡” htt://www‡co x‡or/Œontent/‚efaut‡as?ƒaeI‚¯™¢ 14 Swiss Re sigma No 2/2016

›atin ‘merica: ‰oivia… Œoom ia… Ecuador and ƒeru ‰oivia… Œoom ia… Ecuador and ƒeru form ˆhe ‘ndean countries of ‰oivia… Œoom ia… Ecuador and ƒeru form ›atin ‘merica’s a cohesive frontier market ock‡ arest ock of frontier markets ­the other ein the much smaer rouin of Œentra ‘merican markets„‡ ˆheir mem ershi in the ‘ndean Œommunity of Nations ­Œomunidad ‘ndina… Œ‘N„ — a customs union datin ack to 1’6’ — underscores their eorahica… socia and economic cohesiveness‡ ˆhe Œ‘N ro“ect has een in a eyance and overshadowed y new rouins such as the ƒacific ‘iance ut nevertheess… the ‘ndean reion reresents a market of considera e otentia‡ Figure † ‰oivia… Œoom ia… Ecuador and ƒeru Colombia Ecuador Peru Bolivia Žource: Žwiss ‹e‡ ¦ith a tota ouation of around 100 miion eoe and com ined €‚ƒ estimated to e around ¥Ž‚ ¢00 iion in 201™ ­¥Ž‚ 1‡¡ triion in urchasin ower arity terms„… the four frontier markets are rouhy one†third the siŠe of ‰raŠi‡ Economic rowth in the reion has een ro ust… averain ™‡1 er year in the ast decade… hiher than oth ˜ercosur ­¡‡’„ and the ƒacific ‘iance ­¡‡¡„‡24 Table ±ey economic and insurance indicators of ‰oivia… Œoom ia… Ecuador and ƒeru… 201™ €‚ƒ… €‚ƒ er caita… €‚ƒ rowth ƒouation… Non†ife enetration… ›ife enetration… ˆota enetration… ¥Ž‚ iion ¥Ž‚ ­2016–2020—„ miion in  of €‚ƒ in  of €‚ƒ in  of €‚ƒ ‰oivia ¡¢ ¡46’ ¡‡™ 10‡¢ 0‡¢ 0‡¡¡ 1‡20 Œoom ia ¡™ ¢21 ¡‡6 4’‡™ 1‡0 0‡¢¡ 2‡™4 Ecuador 10™ 64 ¡‡1 16‡2 1‡41 0‡¡1 1‡¢2 ƒeru 204 6™¡0 4‡2 ¡1‡2 0‡’¢ 0‡’ 1‡6 Žource: ”xford Economics… Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ 24 ˜ercosur comrises ‘rentina… ‰raŠi… ƒarauay… ¥ruuay… and ªeneŠuea‡ ˆhe ƒacific ‘iance comrises Œhie… Œoom ia… ˜exico… and ƒeru‡ Swiss Re sigma No 2/2016 1™

Insurance in the frontier markets conomic deeloment ˆhe ma“or ‘ndean economies are ˆhe near†term economic outook is mixed… refectin the ‘ndean countries’ diverse outacin their reiona eers‡ economic oicy frameworks… oitica cimates and macroeconomic fundamentas‡ ‘ four countries rey heaviy on commodity exorts and are exosed to the current o a commodity rice down†cyce‡ £owever… Œoom ia and ƒeru have sound oicy frameworks in ace… fexi e exchane rates… and sta e infows of forein direct investment and soid currency reserves to finance the current account deficit… that wi he cushion the imact of softer commodity rices‡ ˆheir economies are ro“ected to exand y ¡‡0 and ¡‡¡… resectivey… in 2016… sower than the annua averaes of the ast decade ut we a ove the reiona averae ­0‡’„‡ ‰oivia and Ecuador… y contrast… have ess oicy fexi iity as a consešuence of the hih of eve state invovement in the economy and fixed exchane rates‡ —urthermore… fu ­Ecuador„ and eevated ­‰oivia„ doariŠation renders their exorts ess cometitive in a stron ¥Ž doar environment… and increases their vunera iity to externa financia shocks‡ Insurance market outlook Insurance rowth has een ro ust… ƒremiums written in the ‘ndean reion totaed ¥Ž‚ 1™ iion in 2014… of which ut enetration remains ow‡ two†thirds came from Œoom ia‡ ˆhis amounts to ony ’ of remium voumes in ›atin ‘merica overa… in which ‰raŠi and ˜exico dominate‡ £owever… the ‘ndean insurance markets — with the excetion of ‰oivia — have recorded some of the fastest rowth rates in the ast decade… toether averain ‡ er year in rea terms… comared to ¢‡¢ for ›atin ‘merica‡ ˆhere have aso een sinificant strides in deeenin insurance enetration… a eit off very ow ases‡ ƒenetration rates… however… remain reativey ow… ranin from 1‡4 of €‚ƒ in ‰oivia to 2‡™ in Œoom ia… comared with ¡‡4 in ‰raŠi and 4‡2 in Œhie‡ ˆhe common rowth constraints for the ‘ndean markets have een: ̤ ow income eves… eseciay in rura areas° ̤ reativey hih market concentrations… refectin the oiooistic dominance of are financia conomerates such as Œoom ia’s €ruo Emresaria ‘ntiošueno ­Žuramericana„ and ƒeru’s ‰reca €rou ­‹imac„ and Œredicor ­E ƒacifico„° ̤ a recent history of state monooies and rotectionism… incudin a rohi ition on forein investment in Œ‘N mem er countries unti 1’¢° and ̤ recent eriods of macroeconomic and oitica insta iity… incudin hyerinfation and interna conficts in Œoom ia and ƒeru‡ ˆhe usiness environment is more ƒeru and Œoom ia have made etter roress overcomin these constraints than favoura e in ƒeru and Œoom ia than ‰oivia and Ecuador… mainy y undertakin i eraiŠin structura and institutiona in ‰oivia and Ecuador‡ reforms in the 1’’0s and eary 2000s‡ ˆhe reuatory and oeratin environments in these markets have imroved considera y and have encouraed forein insurers to increase their articiation‡ —or exame… the market share of forein insurers in Œoom ia increased from ¡4 in 200¡ to 41 in 2014‡ In contrast… forein articiation in the ‰oivian market has racticay disaeared and the usiness environment in Ecuador has rown more chaenin with the worsenin economic cimate and steady encroachment of the state into the oca re/insurance markets‡ ˆhe u ic sector is a ma“or uyer of insurance in Ecuador… and the two state†owned insurers ­Žucre and ‹ocafuerte„ have first riht of refusa on a overnment insurance transactions‡ Žince this rue was imemented in 200’… the two insurers have rown their market share to 16 from ™‡ 16 Swiss Re sigma No 2/2016

‡ortunities ˆhe rosects for ‘ndean insurance Insurance market rowth in the ‘ndean reion is exected to remain ro ust… a eit market rowth are reativey ositive ‡‡‡ sower than in the revious decade‡ ˆota remiums are forecast to row y ¢ er year in rea terms etween 2016 and 202™… sihty faster than the 6 ro“ected for a of ›atin ‘merica‡ ˜ost of the rowth wi come from ƒeru and Œoom ia‡ ‰oth countries are ainin their reuatory frameworks with internationa est ractices whie aso entrenchin oen and usiness†friendy trade and investment reimes‡ —or instance… a Euroean ¥nion ­E¥„†‘ndean Œommunity free trade areement concuded in 201¡ is currenty ein imemented and wi enhance market access for Euroean re/insurance firms‡2™ … with oortunities across many ines ˆhere is sinificant rosect for catch†u in virtuay a ines of usiness in these of usiness‡ markets… eseciay for insurers which can ta into ower†income sements‡ ›are u ic†rivate artnershi ieines… such as the fourth†eneration ­4€„ transort infrastructure investment roram in Œoom ia… indicate demand for enineerin… credit and surety insurance‡ ‘nd an anticiated settement of Œoom ia’s on† runnin interna confict wi further interate the rura sector into the nationa economy… creatin new oortunities for aricutura insurance‡ Figure ˆ 12% ‹ea rowth of insurance remiums…  10% 8% 6% 4% 2% 0% 1996–05 2006–15 2016–25F Colombia Ecuador Peru Bolivia Latin merica — ¯ —orecast Žource: Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ 12 10 8 6 4 2 0 199505 200515 201525 25 ˆhe areement currenty ony aies to Œoom ia and ƒeru‡ Ecuador is exected to “oin in 2016‡ Swiss Re sigma No 2/2016 1¢

Insurance in the frontier markets Žoutheast ‘sia frontier insurance markets: Œam odia… ›aos… ˜yanmar and ªietnam ˆhe Œ˜›ª countries are Œam odia… ›aos… Œ›˜ª refers to Œam odia… ›aos… ˜yanmar and ªietnam‡ ˆhey are four of the smaer ˜yanmar and ªietnam‡ markets in Žoutheast ‘sia and have seen sinificant deveoment in recent years‡ Figure ‰ Œam odia… ›aos… ˜yanmar and ªietnam Laos Vietnam Myanmar Cambodia Žource: Žwiss ‹e‡ conomic deeloment Economic rowth in the Œ›˜ª countries ˆhe Œ›˜ª markets have on averae rown y ¢‡2 in rea terms each year since is imrovin‡ 2000‡ ªietnam is the iest of the four markets… accountin for ¢1 of tota €‚ƒ in 201™… foowed y ˜yanmar at 1‡ ‰oth ›aos and Œam odia reresent ess than ¢ of Œ›˜ª €‚ƒ‡ Economic rowth has remained sta e at around 6†¢ in the four markets in recent years… suorted y sta iisin oitica conditions and desite the o a financia crisis and increasin financia voatiity‡ In Œam odia… there has een imroved oitica sta iity since the oosition Œam odia Nationa ‹escue ƒarty ­ŒN‹ƒ„ ended its 10†month oycott of ariament in ‘uust 2014‡ ˆhis is exected to enefit economic rowth… ift investor confidence… encourae forein direct investment… ena in the ruin Œam odia ƒeoe’s ƒarty ­Œƒƒ„ to focus on state enterrise reforms… tax consoidation and romotin rivate investment‡ —urther… radua trade interation into the ‘ssociation of Žoutheast ‘sian Nations ­‘ŽE‘N„ wi he exorts… which have een damened y the economic sowdown in Œhina and downturn in Euroe‡ ›aos has rich enery resources‡ ˆhe diversity of economic deveoment in the reion is refected in a reativey hih incidence of overty in some markets‡ —or instance… desite imressive rowth in recent years… ›aos remains oor and reiant on internationa aid‡ ˆhe ¥nited Nations reorts that ¡¡‡’ of the country’s ouation ive on ess than ¥Ž‚ 1‡2™ er day‡26 ƒower shortaes… oor transort infrastructure… a ow eve of human caita… and corrution have draed on deveoment‡ ”n the other hand… ›aos is aready one of the iest enery exorters in Žoutheast ‘sia and the overnment eieves ony  of the enery caacity has een taed‡ ˆhe overnment’s aim is to uid additiona hydroeectric dams and eventuay ecome the “ attery of Žoutheast ‘sia”‡ 26 illennium Development Goals Database… ¥N Žtatistics ‚ivision… 201™ htt://mds‡un‡or/unsd/md/ ‚ata‡asx 1 Swiss Re sigma No 2/2016

˜yanmar has em arked on a series Žince takin office in 2011… the current overnment in ˜yanmar has em arked on of economic and oitica reforms‡ a series of economic and ro†democracy oitica reforms‡ ±ey measures incude adotin a manaed foat exchane rate reime… removin forein exchane restrictions… easin constraints on forein investment… increasin overnment sendin on heath and education… and imrovin eisation‡ ˆhe ¥Ž… E¥ and §aan have a oished most sanctions aainst ˜yanmar… and the ‘ŽE‘N eer states aroved its eection as ‘ŽE‘N chair in 2014‡ ˆhese deveoments have suorted raid economic rowth in recent years: €‚ƒ rew y ‡™ in rea terms in the fisca year endin ˜arch 201™‡ ˜yanmar hed democratic eections for the first time in 2™ years in Novem er 201™… which the oosition Nationa ›eaue for ‚emocracy arty ­N›‚„ won with an overwhemin ma“ority‡ ‘ smooth transition wi ikey resut in further infow of forein investment and onoin stron economic rowth‡ ªietnam’s anks have recovered from a ªietnam’s short†term economic rowth outook aso remains ositive‡ ˆhe concusion ad de t oad ro em‡ in ‘uust 201™ of the ªietnam–Euroean ¥nion —ree ˆrade ‘reement aonside trade deas within the ‘ŽE‘N Economic Œommunity wi ikey ena e reater market access for the country’s exorts and mitiate the imact of economic sowdown in Œhina‡ In §une 201™… the overnment announced the end of a 4’ ca on forein ownershi in a rane of sectors… which is exected to oen u state†owned enterrises ­Ž”Es„ for rivatisation… suort forein investment infows… and ena e more investors to enter the country’s caita markets‡ ‘ inerin ro em is the ad de t oad in the ankin sector‡ Nevertheess… as of ‘uust 201™… credit institutions in ªietnam had setted a com ined ªN‚ 424 triion of non†erformin oans ­Nƒ›s„… or ’1‡2 of the Nƒ›s in existence in Žetem er 2012‡ ˆhe fa in Nƒ›s wi encourae rowth in ank endin… ensurin domestic investment rises aonside forein infows‡ Insurance market outlook Insurance is under†deveoed in Œ›˜ª … ˆhe insurance sector in Œ›˜ª is at an eary stae of deveoment‡ ˆhe market in ªietnam is most deveoed and has the hihest enetration‡ Žimiar to the exerience of other frontier markets… the eary stae of insurance deveoment is ein driven y non†ife insurance‡ ‚emand for ife insurance is emerin… ut ony sowy‡ Table … ±ey economic and insurance indicators of Œ›˜ª… 201™ €‚ƒ… €‚ƒ er caita… €‚ƒ rowth ƒouation… Non†ife enetration… ›ife enetration… ˆota enetration… ¥Ž‚ iion ¥Ž‚ ­2016–2020—„ miion in  of €‚ƒ in  of €‚ƒ in  of €‚ƒ Œam odia 1 112¢ ¢‡™ 1™‡6 0‡¡™ 0‡00 0‡¡™ ›aos 12 1¢6¢ ¢‡6 6‡ 0‡44 0‡01 0‡4™ ˜yanmar ¢6 1406 6‡’ ™¡‡’ 0‡0¢ 0‡01 0‡0 ªietnam 1’¢ 2106 6‡6 ’¡‡4 0‡¢4 0‡2 1‡™6 Žource: ”xford Economics… Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ Swiss Re sigma No 2/2016 1’

Insurance in the frontier markets … whie markets are em arkin on ˆhese markets are revisin insurance and reated reuations to ena e faster sector i eraisation and de†reuation‡ rowth‡ —or exame… a new Insurance ›aw in Œam odia took effect from —e ruary 201™‡ In ˜yanmar… where the insurance market has een in state hands since 1’6¡… in 201¡ tweve rivate comanies were ranted conditiona arova to rovide insurance services‡2¢ ¦hie a Œ›˜ª markets aow forein articiation… there is ack of carity over esta ishment rues‡ ˆo date… o a insurers have meaninfu resence in ªietnam‡ Insurers from ‘ŽE‘N mem er states… mainy ˜aaysia and ªietnam… are resent in Œam odia aso‡ ƒremium rowth in sma markets ƒremium rowth in some Œ›˜ª markets is voatie‡ ˆhis is in art due to the is susceti e to are fuctuations‡ sma siŠe of the existin remium ase… which is susceti e to are fuctuations when ma“or insurance ro“ects o ive‡ —or instance… the imementation of are enineerin ro“ects in ›aos ostered non†ife remium rowth in 2012… foowed y shary ower rowth the foowin year‡ Figure Œ 120% ‹ea rowth of tota insurance remiums 100% in Œ›˜ª… 1’’™†201™…  80% 60% 40% 20% 0% –20% –40% 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 19 19 19 19 19 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 Cambodia Laos Myanmar Vietnam Note: €rowth fiures for Œam odia are ony avaia e from 2012‡ Žource: Insurance reuators… Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ ­rowth outlook —urthermore… the Œ›˜ª markets stand ˆhe Œ›˜ª economies have enefited from more sta e domestic socio†oitica to enefit from ‡‡‡ environments in recent years and further interation into the o a economy‡ ˆwo other deveoments wi ikey foster stroner €‚ƒ rowth… and aso otentiay act as rowth drivers for the insurance market… the ‘ŽE‘N Economic Œommunity and Œhina’s ”ne ‰et… ”ne ‹oad oicy‡ ASAŠ conomic ommunit‹ … the formation of the ‘EŒ … ˆhe ‘ŽE‘N Economic Œommunity ­the ‘EŒ„ was formay inauurated in ‚ecem er 201™‡ ˆhe o “ectives are to foster coser economic interation and cooeration amon the 10 ‘ŽE‘N mem er states‡2 ˆhe “ourney started with the sinin of a ƒreferentia ˆradin ‘reement in 1’’¢… and there has een much roress since‡ —or exame… roduct and safety standards have een harmoniŠed… investment areements imemented… and iots introduced to faciitate customs transit‡ 27 “˜yanmar – ‘sia’s ast frontier economy?” sia Insurance Revie, ˜arch 201¡‡ 28 ˆhe 10 ‘ŽE‘N mem ers incude ‰runei ‚arussaam… Œam odia… Indonesia… ›ao ƒ‚‹ ­›aos„… ˜aaysia… ˜yanmar… ƒhiiines… Žinaore… ˆhaiand and ªietnam‡ 20 Swiss Re sigma No 2/2016

ˆhe creation of the ‘EŒ wi faciitate free fow of oods… services… investment and skied a our amon the ‘ŽE‘N states… as we as “freer” fow of caita‡ ˆhe Œ›˜ª markets are exected to enefit from the oenin u of new market sements… owerin of non†trade arriers and reater infow of forein direct investment‡ ˆhe enefit to insurance wi e from increased trade and investment fows‡ ‘nd… the exectation of services interation wi ikey drive further harmonisation of insurance reuations in the ‘ŽE‘N reion and create oortunities for cross† order suy of insurance services‡2’ ‡ne Želtƒ ‡ne Road … and the “”ne ‰et… ”ne ‹oad” initiative ˆhe ”ne ‰et… ”ne ‹oad ­”‰”‹„ an chamioned y Œhina is another undertakin with otentia to rin a out sinificant enefits to the ‘ŽE‘N economies… in the form of increased trade and investments in infrastructure‡ ˆhe “”ne ‹oad”… or the 21st Œentury ˜aritime Žik ‹oad… wi ikey enefit the ‘ŽE‘N mem er states‡ ˆhe initiative aims to revive one of the historic maritime trade routes… and countries aon the tradin route wi receive sinificant investment in infrastructure in rearation of the exected rowth in trade fows‡ ˜uch has aready een done to suort the uidin of the new Žik ‹oad… incudin the esta ishment of ma“or financia institutions for fundin‡ ˆhese incude the ‘sian Infrastructure Investment ‰ank… the New ‚eveoment ‰ank and the Žik ‹oad Infrastructure —und‡ ‘ccordin to Œhina’s ˜inistry of Œommerce… Œhinese state†owned enterrises invested ¥Ž‚ 10‡¢ iion in the 4 countries aon the ”‰”‹ route durin §anuary†‘uust 201™… an increase of 4‡2 over the same eriod a year earier‡¡0 ”‰”‹ wi invove ma“or infrastructure ˆa e 6 iustrates some of the exected cross† order ro“ects under ”‰”‹‡ construction ro“ects Œam odia… ˜yanmar… ›aos are a invoved ­as are many Œentra ‘sian markets„‡ ˆhe ro“ects wi ikey oen u new oortunities in enineerin insurance and other ines of usiness ­e… marine„‡ Table † ƒiot ro“ects Investment destination ˜a“or overseas infrastructure ro“ects €wadar ort construction ƒakistan under ”‰”‹ £am antota ort construction Žri ›anka Œaacity co†oeration an ­investment vaue ¥Ž‚ 2¡‡6 iion„ ±aŠakhstan Žihanoukvie ort construction Œam odia Indonesia ort construction Indonesia Œhina†›aos†ˆhaiand raiway ›aos and ˆhaiand Œhina†˜yanmar raiway ˜yanmar Œhina†ˆa“ikistan hihway ˆa“ikistan Œhina†ƒakistan hihway ƒakistan Œhina†centra ‘sia natura as ieines ine Œ and ine ‚ Œentra ‘sia Œhina†‹ussia natura as ieines… west ine and east ine ‹ussia Žource: “”n the New Žik ‹oad III”… »inhua… ‘ri 201™° £Ž‰Œ‡ 29  ‰ourne­ starts – inauguration o the E‹ Economic Œommunit­, Žwiss ‹e… ‚ecem er 201™‡ 30 ‘t the same time… ”‰”‹ countries have esta ished 224 forein†invested enterrises in Œhina durin §anuary†‘uust 201™… u ™4‡4 year†on†year‡ Œhina contracted 266™ ”‰”‹ enineerin ro“ects with 60 ”‰”‹ countries durin the same eriod of time… at a tota vaue of ¥Ž‚ ™4‡4 iion‡ Žee “Œhinese Žtate†”wned Investment in “”ne ‰et… ”ne ‹oad” Œountries ¥ 4‡2 ¼ear†on†¼ear”… Œhina Go broad, ”cto er 201™… htt://www‡chinaoa road‡com/en/artice/chinese†state†owned†investment†in†one† et†one†road†countries†u†4†2†year†on†year Swiss Re sigma No 2/2016 21

Insurance in the frontier markets Žouth ‘sia: ‰anadesh… ƒakistan and Žri ›anka ˆhere are ¡¢0 miion eoe in ‰anadesh… ƒakistan and Žri ›anka are home to ¡¢0 miion eoe‡ ˆhey are ‰anadesh… ƒakistan and Žri ›anka‡ midde†ow income markets… with hihest er caita income in Žri ›anka ­at more than ¥Ž‚ ¡600 in 201™„‡¡1 Economic rowth has remained fairy ro ust in the ast decade… averain at around 6 in Žri ›anka and ‰anadesh… and 4 in ƒakistan‡ Figure 1‘ ‰anadesh… ƒakistan and Žri ›anka Pakistan Sri Lanka Bangladesh Žource: Žwiss ‹e‡ Table ˆ ±ey economic and insurance indicators of Žri ›anka… ƒakistan and ‰anadesh… 201™ €‚ƒ… €‚ƒ er caita… €‚ƒ rowth ƒouation… Non†ife enetration… ›ife enetration… ˆota enetration… ¥Ž‚ iion ¥Ž‚ ­2016–2020—„ miion in  of €‚ƒ in  of €‚ƒ in  of €‚ƒ ‰anadesh 1’1 11’ 6‡2 161‡0 0‡1’ 0‡™¡ 0‡¢2 ƒakistan 26™ 1400 ™‡™ 1‡’ 0‡2¢ 0‡™4 0‡2 Žri ›anka ¢ ¡62¡ 6‡™ 21‡6 0‡™ 0‡4 1‡06 Žource: ”xford Economics… Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ conomic deeloment ˆheir economies have erformed we ˆhe near†term economic outook for these countries is uncertain iven the sowdown in the ast decade … in Œhina… the current stron E Nino affectin aricutura outut… and financia voatiity foowin the first ¥Ž interest rate rise in ‚ecem er 201™‡ —or instance… weakenin exorts and a sowdown in remittances ed to a dou in of Žri ›anka’s current account deficit in the first haf of 201™ from the revious year‡ £owever… these markets have aso enefited from the shift of manufacturin roduction from Œhina to other… incudin these… ower†cost ocations‡ … ut now face headwinds‡ ”ver the oner term… ‰anadesh has the otentia to achieve hih rowth… assumin numerous structura issues are resoved‡ ˆo this aim… the overnment is taretin a 2’‡™ increase in tax revenue in 201™/16 to imrove fisca sustaina iity‡ ˆhe medium†term outook for ƒakistan deends on structura and economic reform aso… ut needs oitica sta iity and an imrovin security situation‡ ‰usiness and consumer confidence must e ostered to foster rivate investment‡ Žuort from mutiatera aencies ike the I˜— and ‘sia ‚eveoment ‰ank aon with access to the internationa caita markets wi he‡ Žri ›anka… meanwhie… has enefitted from the eace dividend and oitica sta iity since the end of the civi war in 200’‡ ˆhe economy achieved averae annua rowth of ¢‡¡ etween 2010 and 2014‡ £owever… sowin exorts and risin fisca deficits are current chaenes‡ 31 —or the current 2016 fisca year… the ¦ord ‰ank defines midde†income economies as those with ross nationa income ­€NI„ er caita of more than ¥Ž‚ 104™ ut ess than ¥Ž‚ 12 ¢¡6‡ 22 Swiss Re sigma No 2/2016

Insurance market outlook Insurance is under†deveoed… and ˆota remiums coected in 201™ raned from ¥Ž‚ 0‡ iion in Žri ›anka to reuations are ein tihtened‡ ¥Ž‚ 2‡¡ iion in ƒakistan‡ ”vera insurance rowth in the three markets averaed ‡ in nomina terms etween 200 and 201™‡ ƒenetration is ow… refectin the eary stae of insurance deveoment‡ ¦hie non†ife is more deveoed in Žri ›anka… in ‰anadesh and ƒakistan enetration is hiher in ife than in non†ife insurance‡ ‘art from ow incomes… overnment initiatives and reuatory chaenes are constrainin enetration‡ In Žri ›anka… overnment rovisions of free heathcare and education… and a ension scheme for u ic†sector emoyees… have reduced the incentive to sin u for rivate insurance‡ ‘t the same time… insurers are facin ressures to meet various new reuatory rešuirements… incudin hiher aid†u caita… the sittin of comosite usinesses and the introduction of a risk† ased caita reime in 2016‡ In ƒakistan… a ow aid†u caita rešuirement has ed to a are num er of smaer ayers which ack the resources to invest in underwritin and distri ution‡ Nevertheess… there coud e market consoidation with the endin rešuirement to increase aid†u caita to ƒ±‹ ™00 miion for non†ife comanies… and ƒ±‹ ¢00 miion for ife ayers… y ¡1 ‚ecem er 201¢‡ In addition… a hih eve of unaid remiums ­mainy in non†ife„ remains a concern‡ ˆhe ‰anadeshi market is simiary ouated y many sma ayers‡ —or instance… there are ¡0 ife insurers with the ma“ority writin ess than ‰‚ˆ ™00 miion ­¥Ž‚ 6‡1 miion„ in remiums‡ Œonsoidation is ikey once new rues for sovency and caita take effect‡ ‡ortunities ˆhere is a rane of oortunities in these Insurance rowth in these Žouth ‘sia markets wi continue to derive suort markets… a sent disrutive drivers‡ from sta e economic rowth… averain ™†¢ over the next five years‡ ”ther fundamentas… incudin hih natura catastrohe exosures… increasin ur anisation and a risin midde income cass… wi add to demand for insurance‡ ˆhe imementation of hiher caita and sovency standards amon other reuatory measures… wi he to imrove market efficiency and encourae consoidation‡ Figure 11 Non-life insurance ‹ea rowth of insurance remiums in ‰anadesh… ƒakistan and Žri ›anka… 30% 200’–201™E…  Sri Lanka 20% Pakistan 10% Bangladesh 0% –10% 2009 2010 2011 2012 2013 2014 2015E Life insurance 30% 20% 10% 0% –10% 2009 2010 2011 2012 2013 2014 2015E Bangladesh Pakistan Sri Lanka E ¯ estimates‡ Žource: Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ Swiss Re sigma No 2/2016 2¡

Insurin the emerin and frontier markets Insurers have a on history of investin €o a insurance comanies are no straners to frontier markets‡ ˜any esta ished in frontier markets‡ emerin markets were considered “frontier” when o a ayers first set foot in them‡ ˆhere have een successes… and aso withdrawas when thins have not one to an‡ ˆo reaise the otentia of these markets necessitates a on†term stratey‡ Insurers enter frontier markets in art to ain the “eary†mover” advantae‡ ˆhe aim is to e we†ositioned when the markets reach the critica midde†income threshod when consumers and usinesses start uyin more insurance‡ ˆhe tyica rowth ath of insurance in ˆhe rowth of insurance in frontier markets features some common atterns‡ frontier markets has imications for entry ¥nderstandin these is critica to definin an insurers’ entry and oeratin stratey‡ and oeratin strateies‡ ̤ Non†ife insurance in frontier markets usuay makes u the ier art of remiums in the eary stae of deveoment‡ In non†‰‹IŒŽ emerin markets… non†ife accounted for 60‡ of tota remiums in 201™‡ In comarison… in the more deveoed ‰‹IŒŽ countries… non†ife remiums were 41‡6 of the tota‡ ̤ ˆhe share of ife remiums increases as insurance enetration rises‡¡2 Œhina is a strikin exame: non†ife accounted for amost a remiums in 1’0 ut “ust ¡1‡2 in 200¡… shorty after its accession to the ¦ˆ”‡ ̤ In non†ife insurance… commercia motor… roerty… fire and marine… aviation and transort ­˜‘ˆ„ ines are usuay the first to deveo‡ €rowth in ersona ines comes ater‡ ̤ ˆhe non†ife market is tyicay more framented and ife more concentrated‡ ˆhe eve of concentration wi increasiny deend on reuation… incudin the introduction of more strinent sovency caita rešuirements in frontier markets‡ Insurers can aso face scaa iity In addition… scaa iity can e chaenin… iven the sma siŠe of markets in chaenes in frontier markets‡ eary stae of deveoment‡ In some cases… insurers focus on a rou of reiona markets rather than “ust one country to ower usiness costs… and take advantae of other economies of scae‡ ›everain technooy and new usiness modes ­e… coa oratin with N€”s to suort micro†insurance rorams„ are other otions to uid scae‡ 32 ˆhere are… as aways… excetions‡ —or instance… non†ife insurance remains the dominant force in ‹ussia… and India has had a stron ife sector since the eary stae of insurance deveoment‡ 24 Swiss Re sigma No 2/2016

Entry stratey Entry stratey wi hine on the unišue —rontier markets can enefit from increased articiation of internationa insurers… characteristics of each market‡ oth in terms of underwritin caacity and technica exertise‡ ‘ critica šuestion when considerin enterin a new market is the feasi iity of oin in aone… in artnershi with a oca carrier or acšuirin an existin oca firm‡ ˆhe choice is continent on oca reuatory reimes… in articuar with reards to forein ownershi‡ ˜any emerin and frontier markets sti have restrictions on forein entrants throuh rešuirements on maximum forein sharehodins or “oint venture rešuirements‡ Even some esta ished emerin markets retain certain restrictions‡ ‘cšuirin a oca ayer can he the ‘ entry routes have advantaes and associated risks‡ Žome insurers are rowin incomin forein insurer to “hit the oranicay as we as throuh acšuisition in frontier markets… as ‘ianŠ… for exame… round runnin”‡ has done to increase its resence in ‘sia… the ŒEE and ›atin ‘merica‡ ”ther exames are ‘»‘’s recent acšuisition of ™1 stake in Œoatria’s insurance ¡¡ oeration in Œoum ia and ƒrudentia’s acšuisition of ¥andan comany €odstar ›ife ‘ssurance‡¡4 ‘cšuisition of existin insurers rovides forein insurers an aready† esta ished atform in the oca market… which aows them to “hit the round runnin”‡ £owever… a startin chaene is that the insurance sectors in emerin markets tend to e reativey concentrated… and the est erformin insurers are ess ikey to e u for sae‡ ‘ more reaistic aroach is to acšuire a medium†siŠe second tier ayer with otentia for imrovement‡ ‰ut then interatin the new comany into the insurer’s o a oerations resents further chaenes… such as deain with eacy ortfoios and roer vauations of oca assets… articuary in view of the innate voatiity of smaer markets‡ §oint ventures and distri ution §oint ventures with oca artners or tie†us with distri ution networks can aso e artnershis are often emoyed to used to esta ish a resence in emerin and frontier markets‡ ˆhis otion rovides ta existin distri ution caa iities‡ the forein entity a stron oca rand name… market exertise… oca skis to tacke ocation†secific o staces more smoothy… and wide consumer reach‡ ‘»‘’s move ¡™ into Indonesia and ˜aaysia … and ¹urich Žantander’s ife distri ution arranement ¡6 in ›atin ‘merica are exames of o a insurers everain oca artners to esta ish themseves in new markets‡ £owever… in this mode the forein artner sti faces interation chaenes inked to cutura differences and ease of doin usiness‡ ‘t the same time… the strateic interest of the oca artner can divere from that of the forein artner… creatin deay in decision makin and otentiay erosion of rand vaue‡ 33 Ž to c‘uire „ƒ’ o Œolpatria’s Insurance Operations and Enter the Œolombian arket, 11 Novem er 201¡… ‘»‘… htt://www‡axa‡com/i /en/i rary/r/rou/201¡/144¢‡asx 34 Prudential plc ac‘uires Goldstar ”ie ssurance in •ganda… 2¡ §une 201™… ƒrudentia… htt://www‡rudentia‡u/media/ress†reease/201™†06†2¡/¡26/ 35 Ž and bank andiri in –oint —enture to develop General Insurance ˜usiness… ‘»‘… ‘ri 2011… htt://www‡axa†ins‡com‡cn/™2¢/en/±now†us†‰etter/‘»‘†News/‘»‘†and†‰ank†˜andiri†in†§oint† ªenture†to†deveo†€enera†Insurance†‰usiness 36 ™urich and antander announce longterm alliance in ”atin merica… 22 —e ruary 2011… ¹urich —inancia Žervices €rou… htts://www‡Šurich‡com/en/media/news†reeases/2011/2011†0222†01 Swiss Re sigma No 2/2016 2™

Insuring the emerging and frontier markets Technolog‹ as a disrutie force in emerging and frontier markets ˆhe use of technooy can he faciitate ˆechnooy is ein used y insurers to simify rocesses across the vaue chain… insurance enetration in frontier markets‡ from desinin simer roducts… everain new sources of data for marketin… artnerin with fin†tech ayers in distri ution… and usin advanced anaytics in caims rocessin‡ In this way… technooy is acceeratin the deveoment of the insurance usiness in emerin and frontier markets… such that what took many years of deveoment in the advanced markets is ein comressed into “ust a few years in the emerin territories‡ ˆhis can suort increased insurance enetration in the emerin and frontier markets… and he domestic and forein ayers esta ish a footrint there‡ Figure 12 ƒroduct ˜arketin ‚istri ution New usiness Œaims ˆhe use of technooy in the insurance deveoment and vaue chain underwritin ̤ Žimified ̤ ŒustomiŠed ̤ ˜ake rura ̤ ‘ternate data ̤ ‘naytics to roduct marketin distri ution for instant uncover fraud desin and verification rins and sementation ̤ Issue oicy socia ̤ ‘fforda e without fiin ̤ Eectronic networks index† ased ̤ ‘orithms to aication coection of insurance anayse forms documents ̤ ‚rones mo ie data ̤ ‘naytics varia es ̤ ˜ix diita ̤ ¦eara e ̤ ‰iometrics… driven saes with devices identity roducts to ̤ Žtart†u hih†touch atforms coe with enaement saes unišue risks Žource: Žwiss ‹e Economic ‹esearch Ÿ Œonsutin‡ ˆhe use of mo ie technooy can he Žimified roduct desin: Insurers in frontier markets are usin mo ie technooy insurers to identify and reach otentia to deveo sime roducts to et initia access to customers‡ ˆhey offer ife or cients… … heath insurance ased on monthy airtime usae on a mo ie†service account‡ ˆhe coverae may initiay e ow… ut it hes insurers identify cients who coud otentiay send more money on insurance as disosa e incomes rise‡ Œro insurance is aso an area rie for diita innovation… with insurers ike ‘cre ‘frica offerin mo ie† ased index insurance y artnerin with mo ie oerators and ari usiness‡¡¢ —irms are aso exorin the feasi iity of coectin accurate weather data usin mo ie†ena ed sensors em edded in soar†owered ihtin systems‡¡ —inay… new roducts are ein deveoed for some risks confrontin emerin and frontier†market‡ —or exame… insurers reortedy an to offer cover for diseases ike E oa in Žu †Žaharan ‘frica y 201¢‡¡’ 37 ‘‡ ¦is and N‡ ƒshenichnaya… “˜icro†Insurance in ˜o ie ‘ricuture”… G , 201™… htt://www‡sma‡com/mo iefordeveoment/w†content/uoads/201™/0™/ ‘Œ‹E†‘frica†—ina†‹eort‡df 38 —irtual eather vanes in šen­a, Žwiss ‹e… 2¡ ‚ecem er 201™… htt://www‡swissrefoundation‡or/ what½we½do/o a½rorammes/socia½entrereneurshi/ªirtua½weather½vanes½in½±enya‡htm 39 E‡ ‹asmussen… “Insurance aainst disease out reaks for ‘frica”… ciDev›‹et, 2™ ˜arch 201™… htt://www‡scidev‡net/su †saharan†africa/disease/news/disease†out reaks†africa‡htm 26 Swiss Re sigma No 2/2016

… connect with reviousy difficut†to† New modes of distri ution: Insurers are everain diita atforms to enhance their reach cients… … reach… articuary in rura areas‡ ˆoday… 60 of insurers in Nieria use Interswitch’s 40 diita atform for insurance distri ution or other services‡ ˆeecoms firms wi ikey remain stron distri ution artners for insurers in emerin and frontier markets iven consumer trust in the rands‡ —or exame… in €hana… research y Œonsutative €rou to ‘ssist the oor ­Œ€‘ƒ„ showed that ¢0 of consumers 41 refer to uy insurance from a mo ie oerator as oosed to an insurer‡ … and faciitate and simify the New usiness and underwritin: ¥sin €ƒŽ… ce tower trianuation… cameras underwritin rocess‡ or iometric data… insurers can verify identity and ocation‡ In ‰anadesh… €rameenhone has information on its customers’ famiy mem ers throuh its “—riends and —amiy” diain feature‡ ƒartner insurer Nirvoy ›ife cross†references 42 this data to verify the deendents for ife insurance ans‡ Insurers are aso usin eectronic coection of documents to seed u customer reistration and reconciiation of documents‡ ¦eara es too are makin their way into the consumer sement and wider usae can he rovide more data for risk assessment‡ 40 ˜‡ ‘naesoronye … “‰rokers… aents at risk as technooy redefines insurance sector”… ˜usiness Da­, 2¢ §uy 201™… htt:// usinessdayonine‡com/201™/0¢/ rokers†aents†at†risk†as†technooy†redefines† insurance†sector/ 41 §‡ ›each… ”essons ”earned rom Digital icroinsurance ‘printers’… Œ€‘ƒ, 02 §uy 201™… htt://www‡ca‡or/ o/essons†earned†diita†microinsurance† E20’srintersE20’’ 42 ‹‡ ˜ohan… Œan Technolog­ Push icroinsurance ˆurtherž Ÿ Reasons to a­ ¡es… Œ€‘ƒ, 0 ˜ay 201™… htt://www‡ca‡or/ o/can†technooy†ush†microinsurance†further†4†reasons†say†yes Swiss Re sigma No 2/2016 2¢

Insuring the emerging and frontier markets ƒroduct and distri ution strateies ˆhere is no “one†siŠe†fits†a” aroach ˆhere is no “one†siŠe†fits†a aroach” for exansion into the emerin and frontier for enterin frontier markets‡ markets‡ ˆhe diversity of insurers’ strateies demonstrates the imortance of ayin attention to the unišue socio†economic… reuatory and cutura characteristics of different markets‡ ±ey characteristics to aue incude: ̤ ‘wareness of financia roducts in enera… and insurance in articuar… is ow in the frontier markets‡ ‘ ack of financia iteracy is most rominent in rura areas‡ Œonsumers may not understand the vaue and enefits of insurance‡ ‚emand is mosty driven y comusory rešuirements ike ˜ˆƒ› cover‡ ̤ ‘fforda iity is crucia‡ ƒroducts which are ouar in mature and advanced markets may not e suita e for emerin and frontier markets‡ ˆhis can imit demand for risk roducts in the atter… ut consumers may nonetheess e interested in insurance as a savin and investment vehice‡ ̤ —ramented markets… articuary in countries with ow eves of ur anisation… increase the difficuty of reachin rura areas where the ma“ority of eoe tyicay reside‡ ̤ ˆhere are aso oerationa issues… incudin a ack of underwritin data as the socia and demorahic andscae chanes raidy‡ ƒroducts are taiored to meet customer Insurers face a unišue com ination of chaenes when enterin emerin and rešuirements in different emerin and frontier markets‡ ˆo tacke the ack of consumer awareness around enefits of frontier markets‡ insurance… and aso the rice sensitive nature of the markets… some insurers adot an a†in†one roduct stratey aroach to offer comrehensive rotection and savins otions‡ In ess deveoed markets… sime roducts with hih afforda iity can e more successfu‡ ”f ate… sime… interated savin and rotection covers have een ecomin more ouar… whie riders are offered for various ife events to address customer’s different rotection needs‡ —or exame in ˜exico… ˜et›ife ses a sime 4¡ universa ife roduct… ut with 1 otiona riders for different ife events‡ Investment remains a key theme for ife Investment and savins remain a key motivation for the urchase of ife insurance in insurance in these markets‡ emerin and frontier markets… as refected in the ouarity of “return of remiums” and investment uarantee features in ife and heath roducts‡ Even in reativey advanced markets with deveoed ešuity markets ike ˜aaysia… Indonesia… ˆhaiand and some ŒEE markets… the roduct mix is shiftin towards unit†inked roducts with ow uarantees‡ ˆhese are deemed more caita efficient with hiher marins and shorter ay ack eriods… and can aso cater to a cient’s investment needs‡ In distri ution… aents remain the main ‘s in advanced markets… an insurer’s distri ution stratey is critica‡ ˆo exand channe in many frontier markets … their reach… many insurers in emerin and frontier markets emoy a muti†channe distri ution aroach‡ In many countries… aents remain revaent owin to their reach in tier two and three cities‡ ‘ttractin oca taent in the aency framework is a core art of stratey… and insurers have een investin in increasin aent roductivity throuh trainin and education‡ In many markets there has een a nota e shift to ancassurance… which has ecome one of the fastest rowin channes‡ ”nine channes are aso ein used‡ 43 ”atin merica Investor Da­ presentation, ˜et›ife… 11 ˜arch 201™… htt://www‡sec‡ov/‘rchives/ edar/data/10’’21’/00011’¡12™1™06416/d™2¡6dex’’1‡htm 2 Swiss Re sigma No 2/2016

… whie ancassurance is emerin as an ‰ancassurance is widey seen as the key ena er of rowth‡ ˆhis has een the case aternative‡ ost the o a financia crisis… after which many anks withdrew from insurance roduct desin to focus on distri ution‡ Insurers are ookin to otimise new and existin artnershis to enerate additiona saes with oca and internationa anks with stron rand vaue and wide distri ution networks‡ —or exame… with this aim ‘»‘ has artnered with ˜andiri in Indonesia… ˜etro ank in ƒhiiines and 44 ¥krŽi ank in ¥kraine‡ Žimiary… ‘I‘ has “oined forces with ŒI˜‰ and ‰Œ‘ in 4™ Indonesia… ‰ƒI in ƒhiiines and ƒu ic ‰ank in ˜aaysia‡ ‰oth ife and non†ife roducts are ein sod throuh anks… ut most are ife and heath services‡ —or instance… ‘»‘ is sein rotection with savins in ˆhaiand and unit inked savins 46 with rotection in Indonesia‡ It is aso taretin new customers ike Ž˜Es for commercia insurance‡ ‚irect and diita distri ution is emerin ˜any frontier markets have a are tech savvy miennia ouation… and insurers raidy‡ have started to work on their diita infrastructure to everae this oortunity‡ ˆhe aim is to make use of direct diita distri ution channes ike teemarketin and onine saes to increase consumer reach and enaement… whie aso rovidin vaue added services‡ —or exame… ˜et›ife states that direct marketin is one of 4¢ its strateic rowth initiatives in ›atin ‘merica‡ It aso sees sinificant oortunity 4 for direct marketin in ŒEE and the ˜idde East‡ ˆhe a iity to utiise technooy can aow emerin markets to eafro insurance deveoment‡ Žuch as in India… where insurers have increased saes of term†ife roducts makin use of ehavioura economics concets to steer more “cicks” and utimatey hiher take†u of ife rotection roducts‡ earnings from Argentina Insurers have withdrawn from emerin €o a insurers have esta ished themseves in many emerin and frontier markets… and frontier markets due to oerationa… ut there have aso een incidences of withdrawa from markets due to oerationa… reuatory and oitica reasons‡ reuatory and oitica reasons‡ Žuch has een the case in ‘rentina… where deterioratin domestic macroeconomic conditions have created a chaenin oeratin environment for re/insurers… eseciay forein ones‡ ˆhey have faced oitica and economic insta iity… exemified y dou e†diit infation and soverein defaut… as we as severa market restrictive measures introduced durin the ±irchner ­200¡–200¢„ and —ernandeŠ ­200¢–201™„ administrations‡ Exames of such state interventions in the re/insurance market incude: In ‘rentina… worsenin economic ̤ ‹eforms to the rivate heath insurance system assed in 2011 that extended conditions and state intervention created enefits for oicyhoders and outawed the denia of insurance owin to an severe chaenes ‡‡‡ aicant’s ae or re†existin medica conditions° ̤ —orced reatriation of forein assets and minimum rešuirements for investments in state†directed infrastructure and “roductive ro“ects”… such as those of the recenty nationaised oi and as roducer ¼ƒ—° ̤ ˆhe whoesae nationaisation in 200 of rivate ension funds and eimination of rivate ension fund administrators° ̤ ˆiht restrictions on cross† order reinsurance‡ ˆhis incudes a imit to 40 of tota cessions to affiiated comanies‡ 44 Investor Da­ presentation, ‘»‘ ‘sia… ¢ Novem er 2012‡ 45 I Group ”imited Interim Results nal­st ˜rieing Presentation Transcript, ‘I‘… 24 §uy 201™‡ 46 “Žavins and ‹etirement”… Investor Da­ presentation… ‘»‘… 20 Novem er 2014‡ 47 ”atin merica Investor Da­ presentation, ˜et›ife… 11 ˜arch 201™‡ 48 Investor Da­ presentation, ˜et›ife… 2012‡ Swiss Re sigma No 2/2016 2’

Insuring the emerging and frontier markets … eadin to a u in new entrants in the ˆhese factors have discouraed entry y forein re/insurers into ‘rentina… and insurance sector‡ in some instances… rovided the imetus for exit‡ No o a forein insurers have entered the market since ˆaanx acšuired ›’¥nion de ƒaris in 2011… and three have exited‡4’ ™0 ŒN‘ eft ‘rentina in 2010… foowed y ›i erty Internationa in 2014‡ ›oca carriers icked u the difference… rowin their market share from 4™ of remiums in 200’ to ™¡ in 201™‡ ˆhe imact on the reinsurance market has een more ronounced‡ ˆhe restrictive measures introduced in 2011 resuted in a decrease of market concentration – the share of the to ™ reinsurers fe from ™¢ in 2011 to 4’ in 2014… – and a shift in favour of oca reinsurers‡ ˆhe restrictions have aso reinforced a decades†on trend of market exit… with the num er of reinsurers fain from 1¡¡ in 2012 to 10 in 2014‡ Žti… insurers wi continue to caitaise ˆhe ‘rentina exame hihihts the innate uncertainties and risks of emerin on the rowth oortunities in emerin and frontier markets… as we as the itfas‡ ‘nother exame is Œhina… where forein ™1 and frontier markets‡ insurers have market shares of “ust 2‡2 in the non†ife sector and ™‡ in the ife‡ £ere too… eorahic and ine†of† usiness restrictions… as we as stron domestic cometition… have imited forein enetration‡ £owever… these markets can sti offer sinificant scae and uift to insurance remium rowth‡ ‘nd o a insurers are seekin to enter the markets… takin advantae of increasiny i era entry reimes… such as in the frontier markets of Œam odia… ˜yanmar… Œoom ia and ƒeru‡ 49 §‡ ƒorter… “ˆaanx comra unidades de ›’¥nion de ƒaris y usca más adšuisiciones en ›atinoamérica”… ˜‹mericas, ™ ‘ri 2011… htt://su scri er‡ namericas‡com/Žu scri er/es/news/seuros/ taanx†comra†unidades†de†union†de†aris†y† usca†mas†adšuisiciones†en†atinoamerica 50 ±‡ ›oneran… “›i erty vende activos de seuros en ‘rentina a ±ranos Œaita”… ˜‹mericas, 14 ˜arch 2014… htt://su scri er‡ namericas‡com/Žu scri er/es/news/seuros/i erty†vende† activos†de†seuros†en†arentina†a†kranos†caita… and: §‡‘‡ ‘ arca… “À‰E adšuiere ŒN‘ ‘‹ˆ y avanŠa a tercer uar de a industria”… ˜‹mericas, 1¡ ˜ay 2010… htt://su scri er‡ namericas‡com/Žu scri er/ es/news/seuros/À‰E½adšuiere½ŒN‘½‘‹ˆ½y½avanŠa½a½tercer½uar½de½a½industria 51 —iures refer to 2014‡ Žee nnual Report o the Œhinese Insurance arket, ŒI‹Œ… 201™‡ ¡0 Swiss Re sigma No 2/2016

Œoncusions Emerin and frontier markets are ma“or ˆhe emerin market countries have diverse economies at different staes of drivers of o a insurance usiness deveoment‡ Œoectivey… they reresent a ma“or share of o a outut and their rowth‡ contri ution wi increase in the comin decades‡ ‘s such… o a insurance rowth wi increasiny e driven y deveoments in the emerin markets‡ ‘art from the stron erformance of the ‰‹IŒŽ and other esta ished emerin markets… there is aso usiness otentia in smaer frontier markets‡ —rontier markets in ŽŽ‘… ŒIŽ and —rontier markets are reativey sma and ess deveoed than esta ished and are emerin ‘sia are exected to emerin markets‡ £owever… individua markets or ocs of economies can sti offer outerform in the mid to on term‡ sinificant scae and uift to insurance remium rowth‡ ˆhere are cear drivers that wi ikey roe faster insurance deveoment in some markets‡ In ŽŽ‘… deveoment of natura resources and economic rowth wi fiter throuh to increase insurance enetration‡ In other ŽŽ‘ countries… such as ±enya… a soid reuatory framework and new technooies are drivin rowth‡ ˜eanwhie in Žoutheast ‘sia… Œam odia… ›aos… ˜yanmar and ªietnam are set to enefit from the formation of the ‘ŽE‘N Economic Œommunity and the imementation of Œhina’s ”ne ‰et… ”ne ‹oad ­”‰”‹„ initiative… which wi aso resent new insurance oortunities‡ ˆhe ”‰”‹ wi enefit some ŒIŽ economies… incudin €eoria… ±yryŠstan… ˜odova and ¥Š ekistan… which shoud see imrovin rowth aso due to recovery in Euroe‡ In ›atin ‘merica… the radua sreadin of market i eraisation oicies is enefitin the insurance sector‡ ˆhe deveoment of the insurance €o a insurers are seekin to enter the frontier markets… takin advantae of sectors in frontier markets wi foow i eraiŠation of entry reimes‡ ˆhere are some common features to the insurance unišue rowth aths‡ sectors in the frontier markets: ̤ Non†ife roducts tend to dominate in the eary staes of deveoment° ̤ Œommercia insurance eads ersona ines° ̤ ‘ stron emhasis on savins instead of rotection roducts in ife insurance° ̤ ‘fforda iity is a rime consideration° ̤ ›ow awareness of insurance amon the ouation° and ̤ ›ow financia iteracy‡ ˆechnooy can he insurers in frontier ¥nravein these ocation†secific ermutations is key to the success of a o a markets ea†fro to atest roducts and insurer seekin to enter a new frontier market‡ Noteworthy too is that emerin and underwritin technišues‡ frontier markets do not necessariy foow the same insurance rowth ath of the advanced markets‡ ˆhe exerience of some esta ished emerin markets ike India and Œhina shows decades of insurance sector rowth can e comressed into a few years‡ ˆechnooy can aso he the industry ea†fro to the atest roducts or underwritin technišues‡ Swiss Re sigma No 2/2016 ¡1

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