‡eeraging technologŒ in disaster management “n 2015… the commercial ‚eployment of he first ‚eployment of ‚rones in a ‚isaster event came after žurricane Ÿatrina in ‚rones in ‚isaster situations became 2005ˆ en years later… their use has become mainstreamˆ ˜or example: mainstreamˆ ̤ “n the •ort of ian in… ‚rones ere use‚ to ta€e pictures of the site hit by the ‚evastatin explosions of 12 Auust 2015 imme‚iately after the eventˆ hese ere compare‚ ith satellite imaes ta€en prior to the blasts hich shoe‚ the number of vehicles… caro an‚ containers on site at the time of the explosionˆ he before an‚ after comparison enable‚ initial loss assessmentˆ his oul‚ not have been possible ithout ‚rones because of the €m‰ra‚ius exclusion one enforce‚ at the siteˆ he alternative oul‚ have been to use manne‚ aircraft to ta€e pictures after the event from hih altitu‚e… hich oul‚ have been more expensive an‚ may not have pro‚uce‚ the same Œuality imaesˆ ̤ “n ’ecember 2015… ‚rones ere use‚ to ta€e pictures over Cumbria in the ŽŸ after lare areas ere floo‚e‚ ‚ue to ‘torm ’esmon‚ˆ he imaes alloe‚ for better response plannin… an‚ loss a‚ usters use‚ them to i‚entify the orst‰ affecte‚ areas an‚ properties for hich claims ere reporte‚… hich in turn facilitate‚ initial claims reservinˆ22 ̤ ‘imilarly… for the first time in Australia… insurers use‚ ‚rones to assess the ‚amae cause‚ by bushfires in ´ictoria on Christmas ’ay 2015ˆ2 ̤ “n the Ž‘… the use of ‚rones by insurers is a roin tren‚ an‚… for the first time… in 2015 the ˜e‚eral Aviation A‚ministration rante‚ reulatory approval to insurance firms to use ‚rones for commercial purposesˆ2„ ‘ocial me‚ia is becomin a valuable ‘ocial me‚ia can li€eise be hihly effective in ‚isaster situations… for example to communications tool in ‚isaster sen‚ early arnin sinalsˆ ¨hen an Š 5ˆ† manitu‚e earthŒua€e hit near scenariosˆ ichmon‚… ´irinia in the Ž‘ in Auust 2011… itter users in Ne µor€ rea‚ about the Œua€e 0 secon‚s before they themselves felt the roun‚ sha€inˆ25 “n some situations… such as ‚urin žurricane ‘an‚y in 2012… social me‚ia platforms li€e itter an‚ ˜aceboo€… an‚ voice over internet protocol š´o“•›‰base‚ applications such as ‘€ype… can be a primary source of communicationˆ ‘an‚y €noc€e‚ out poer to millions of people in Ne ¤ersey… ho instea‚ receive‚ up‚ates from the authorities an‚ the emerency services before an‚ ‚urin the storm usin their mobile ‚evicesˆ26 ‘ocial me‚ia has infiltrate‚ less‰connecte‚ populations alsoˆ “n an example of “technoloy leapfroin”… in the aftermath of the ‚evastatin earthŒua€e that hit Ÿathman‚u in April 2015… the fe people ith connection to the li€es of ˜aceboo€ ere able to use the netor€s to collect an‚ share informationˆ2 ‡ocation intelligence ƒocation intellience is crucial for Ÿnole‚e of the location of insurable assets an‚ their proximity to natural ‚isaster ‚isaster ris€ manaement an‚ ris€s… couple‚ ith ne analytical tools… can improve ris€ mitiationˆ emote sensin un‚erritinˆ tools such as “n‘A can be use‚ to support these efforts an‚ help insurers improve ris€ mo‚els an‚ pricin šsee belo›ˆ 22 “’rones ill transform loss a‚ ustin”… Insurance ‰ay… 2 ¤anuary 2016ˆ 23 “Australia: “A– is first to use ‚rones to assess Nat CA ‚amae”… Šsia Insurance eview… 1 ¤anuary 2016… http://ˆasiainsurancerevieˆcom/Nes/´ie‰Nesƒetter‰Article/i‚/„6†/ype/e’aily 24 “žo “nsurers Are acin o A‚opt ’rones “n ™ne Chart”… ‚‹ Insig€ts… „ ¤anuary 2016… https://ˆ cbinsihtsˆcom/blo/insurance‰firm‰‚rone‰exemptions/ 25 ˆ ˜or‚… “East Coast resi‚ents rea‚ about ’ˆCˆ earthŒua€e before feelin it themselves”… t€e€ollywoodre‡orter.com… 2 Auust 2011… http://ˆhollyoo‚reporterˆcom/nes/earthŒua€e‰ titter‰users‰learne‚‰tremors‰226„‡1 26 Šˆ Šussoline… “‘an‚y •roves ‘ocial Še‚ia Can ”e •oerful in a žurricane”… accuweat€er.com, 1 Auust 201… http://ˆaccueatherˆcom/en/eather‰nes/social‰me‚ia‰an‚‰hurricanes‰ ‚isasters/†55052 An‚… accor‚in to a recent stu‚y by the Žniversity of ‘an ˜rancisco… in the Ž‘ over 0§ of people in ‚isaster situations use social me‚ia to communicate ith relativesˆ ‘ee ‘ˆ homas… “‘ocial Še‚ia Chanin the ¨ay ˜EŠA espon‚s to ’isaster”… National ’efense Šaaine… ‘eptember 201ˆ 27 “‘ocial Še‚ia ”ecomes a ƒifeline in the Nepal EarthŒua€e Aftermath”… globalvoices.org… 26 April 2015… https://lobalvoicesˆor/2015/0„/26/lobal‰social‰me‚ia‰lifeline‰in‰nepal‰earthŒua€e‰aftermath/ 1‡ Swiss Re sigma No 1/2016
