‡eeraging technologŒ in disaster management “n 2015… the commercial ‚eployment of he first ‚eployment of ‚rones in a ‚isaster event came after žurricane Ÿatrina in ‚rones in ‚isaster situations became 2005ˆ en years later… their use has become mainstreamˆ ˜or example: mainstreamˆ ̤ “n the •ort of ian in… ‚rones ere use‚ to ta€e pictures of the site hit by the ‚evastatin explosions of 12 Auust 2015 imme‚iately after the eventˆ hese ere compare‚ ith satellite imaes ta€en prior to the blasts hich shoe‚ the number of vehicles… caro an‚ containers on site at the time of the explosionˆ he before an‚ after comparison enable‚ initial loss assessmentˆ his oul‚ not have been possible ithout ‚rones because of the  €m‰ra‚ius exclusion ­one enforce‚ at the siteˆ he alternative oul‚ have been to use manne‚ aircraft to ta€e pictures after the event from hih altitu‚e… hich oul‚ have been more expensive an‚ may not have pro‚uce‚ the same Œuality imaesˆ ̤ “n ’ecember 2015… ‚rones ere use‚ to ta€e pictures over Cumbria in the ŽŸ after lare areas ere floo‚e‚ ‚ue to ‘torm ’esmon‚ˆ he imaes alloe‚ for better response plannin… an‚ loss a‚ usters use‚ them to i‚entify the orst‰ affecte‚ areas an‚ properties for hich claims ere reporte‚… hich in turn facilitate‚ initial claims reservinˆ22 ̤ ‘imilarly… for the first time in Australia… insurers use‚ ‚rones to assess the ‚amae cause‚ by bushfires in ´ictoria on Christmas ’ay 2015ˆ2 ̤ “n the Ž‘… the use of ‚rones by insurers is a roin tren‚ an‚… for the first time… in 2015 the ˜e‚eral Aviation A‚ministration rante‚ reulatory approval to insurance firms to use ‚rones for commercial purposesˆ2„ ‘ocial me‚ia is becomin a valuable ‘ocial me‚ia can li€eise be hihly effective in ‚isaster situations… for example to communications tool in ‚isaster sen‚ early arnin sinalsˆ ¨hen an Ё 5ˆ† manitu‚e earthŒua€e hit near scenariosˆ ichmon‚… ´irinia in the Ž‘ in Auust 2011… itter users in Ne µor€ rea‚ about the Œua€e 0 secon‚s before they themselves felt the roun‚ sha€inˆ25 “n some situations… such as ‚urin žurricane ‘an‚y in 2012… social me‚ia platforms li€e itter an‚ ˜aceboo€… an‚ voice over internet protocol š´o“•›‰base‚ applications such as ‘€ype… can be a primary source of communicationˆ ‘an‚y €noc€e‚ out poer to millions of people in Ne ¤ersey… ho instea‚ receive‚ up‚ates from the authorities an‚ the emerency services before an‚ ‚urin the storm usin their mobile ‚evicesˆ26 ‘ocial me‚ia has infiltrate‚ less‰connecte‚ populations alsoˆ “n an example of “technoloy leapfroin”… in the aftermath of the ‚evastatin earthŒua€e that hit Ÿathman‚u in April 2015… the fe people ith connection to the li€es of ˜aceboo€ ere able to use the netor€s to collect an‚ share informationˆ2 ‡ocation intelligence ƒocation intellience is crucial for Ÿnole‚e of the location of insurable assets an‚ their proximity to natural ‚isaster ‚isaster ris€ manaement an‚ ris€s… couple‚ ith ne analytical tools… can improve ris€ mitiationˆ emote sensin un‚erritinˆ tools such as “n‘A can be use‚ to support these efforts an‚ help insurers improve ris€ mo‚els an‚ pricin šsee belo›ˆ 22 “’rones ill transform loss a‚ ustin”… Insurance ‰ay… 2 ¤anuary 2016ˆ 23 “Australia: “A– is first to use ‚rones to assess Nat CA ‚amae”… Šsia Insurance eview… 1 ¤anuary 2016… http://ˆasiainsurancerevieˆcom/Nes/´ie‰Nesƒetter‰Article/i‚/„6†/ype/e’aily 24 “žo “nsurers Are acin o A‚opt ’rones “n ™ne Chart”… ‚‹ Insig€ts… „ ¤anuary 2016… https://ˆ cbinsihtsˆcom/blo/insurance‰firm‰‚rone‰exemptions/ 25 ˆ ˜or‚… “East Coast resi‚ents rea‚ about ’ˆCˆ earthŒua€e before feelin it themselves”… t€e€ollywoodre‡orter.com… 2 Auust 2011… http://ˆhollyoo‚reporterˆcom/nes/earthŒua€e‰ titter‰users‰learne‚‰tremors‰226„‡1 26 Šˆ Šussoline… “‘an‚y •roves ‘ocial Še‚ia Can ”e •oerful in a žurricane”… accuweat€er.com, 1 Auust 201… http://ˆaccueatherˆcom/en/eather‰nes/social‰me‚ia‰an‚‰hurricanes‰ ‚isasters/†55052 An‚… accor‚in to a recent stu‚y by the Žniversity of ‘an ˜rancisco… in the Ž‘ over 0§ of people in ‚isaster situations use social me‚ia to communicate ith relativesˆ ‘ee ‘ˆ homas… “‘ocial Še‚ia Chanin the ¨ay ˜EŠA espon‚s to ’isaster”… National ’efense Šaa­ine… ‘eptember 201ˆ 27 “‘ocial Še‚ia ”ecomes a ƒifeline in the Nepal EarthŒua€e Aftermath”… globalvoices.org… 26 April 2015… https://lobalvoicesˆor/2015/0„/26/lobal‰social‰me‚ia‰lifeline‰in‰nepal‰earthŒua€e‰aftermath/ 1‡ Swiss Re sigma No 1/2016

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